Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Destiny Fraszier

Philadelphia

Summary

Accomplished security officer with strong leadership and communication skills. Demonstrated success in enhancing workplace safety and cultivating a positive environment. Committed to upholding security procedures and delivering outstanding customer service.

Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.

Security professional prepared for this role with substantial experience in ensuring safety and order. Proven ability to manage surveillance and access control, contributing to secure environment. Reliable team player known for adaptability and focus on achieving optimal results, proficient in performing routine checks and handling emergency situations with composure.

Qualified [Desired Position] with solid background in maintaining safety and security in various environments. Successfully managed access control and surveillance operations, contributing to prevention of unauthorized entries and incidents. Demonstrated vigilance and effective communication skills in working closely with team members and responding to emergencies.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Security Guard

Securitas Security Services USA
Philadelphia, PA
12.2024 - Current
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Promoted to team leader for demonstrating exceptional leadership and security management skills.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Examined doors, windows and gates to verify security.
  • Responded promptly to alarms and incidents, ensuring quick resolution.
  • Provided excellent customer service, addressing client inquiries regarding their tax situations.
  • Exceeded performance targets by consistently providing exceptional customer service experiences.
  • Delivered exemplary customer service to customers and colleagues.
  • Enhanced library user experience by providing efficient and friendly customer service.
  • Delivered world-class customer service to internal and external customers.
  • Supported team with customer service issues, voids and returns.
  • Enhanced customer satisfaction through exceptional customer service and prompt issue resolution.
  • Optimized organizational efficiency by mentoring personnel on customer service protocols.
  • Coordinated customer service team projects, achieving successful on-time completion.
  • Skilled at working independently and collaboratively in a team environment.

Security Officer

Allied Universal
Philadelphia, PA
01.2022 - 12.2024
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Examined doors, windows and gates to verify security.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Security Guard

Allied Universal Security Services
Philadelphia, PA
06.2021 - 01.2022
  • Provided detailed incident reports, streamlining communication with law enforcement and management.
  • Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
  • Promoted to team leader for demonstrating exceptional leadership and security management skills.
  • Coordinated with local law enforcement during investigations, aiding in resolution of several critical incidents.
  • Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
  • Provided excellent customer service, fostering trust and loyalty among salon clientele.
  • Increased repeat business through exceptional customer service and attention to detail.

Security Officer

Allied Universal Security Services
Philadelphia, PA
09.2019 - 06.2021
  • Utilized surveillance systems to monitor activity and document potential threats.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Conducted regular patrols, identifying and reporting security hazards.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Delivered exceptional customer service, resulting in higher rate of repeat business.
  • Provided exceptional customer service, resolving dealer issues quickly and effectively.

Security Officer

Securitas Security Services USA
Philadelphia, PA
12.2017 - 09.2019
  • Utilized surveillance systems to monitor activity and document potential threats.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Provided exceptional customer service, resolving client inquiries quickly and professionally.
  • Received praise from supervisors for consistently demonstrating exceptional customer service skills.

Security Officer

Coverall
Philadelphia, PA
01.2015 - 11.2017
  • Monitored premises to prevent unauthorized access and ensure safety protocols.
  • Conducted regular patrols, identifying and reporting security hazards.
  • Responded promptly to incidents, maintaining calm and ensuring safety of individuals.
  • Provided exceptional customer service by addressing inquiries promptly and thoroughly.
  • Examined doors, windows and gates to verify security.
  • Completed full building and grounds patrols to spot and investigate concerns.

Education

No Degree - Biology

Mansfield University of Pennsylvania
Mansfield, Pennsylvania, PA
12-2020

High School Diploma -

One Bright Ray Community High School
Philadelphia, PA
06-2020

Skills

  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Workplace safety
  • Security procedures
  • CPR certified
  • Customer service
  • Team leadership

Accomplishments

  • Resolved product issue through consumer testing.
  • Established and maintained anti-hijack and major theft protocol.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully completed two-week security training program.

Certification

CPR, First Aid & AED Certification
  • Standard safety training covering emergency care and CPR.
  • Often required or highly valued by employers, even if not mandatory by state law.
  • Can be earned through providers like the American Heart Association or American Red Cross.
State Security Guard License (Guard Card)
  • The core credential required to legally work as a security guard in most U.S. states.
  • Obtained by completing state-approved training, passing an exam, and clear background checks.

Languages

English
Full Professional

Timeline

Security Guard

Securitas Security Services USA
12.2024 - Current

Security Officer

Allied Universal
01.2022 - 12.2024

Security Guard

Allied Universal Security Services
06.2021 - 01.2022

Security Officer

Allied Universal Security Services
09.2019 - 06.2021

Security Officer

Securitas Security Services USA
12.2017 - 09.2019

Security Officer

Coverall
01.2015 - 11.2017

No Degree - Biology

Mansfield University of Pennsylvania

High School Diploma -

One Bright Ray Community High School
Destiny Fraszier