Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Medina

Lancaster

Summary

Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.

Overview

7
7
years of professional experience

Work History

DSP

Success Rehabilitation
Lancaster
01.2022 - Current
  • Monitored health and well-being of clients and reported significant health changes.
  • Built strong and trusting rapport with clients and loved ones.
  • Contacted medical providers on behalf of clients to follow up on appointments.

Customer Service Representative

Cooperbooth Wholesale
Lancaster
07.2018 - 05.2021
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Resolved customer complaints promptly and efficiently.
  • Implemented innovative methods for streamlining the customer service process.

Education

Certificate - Phlebotomist Technician

Lancaster County Career And Technology Center
Lancaster, PA
02-2023

High School Diploma -

McCaskey East Highschool
Lancaster, PA
05-2012

Skills

  • Client advocacy
  • Health monitoring
  • Electronic health records
  • Care planning
  • Medication management
  • Customer service
  • Relationship building
  • Communication skills
  • Problem solving
  • Team collaboration
  • Conflict resolution
  • Time management
  • Report writing
  • Appointment scheduling
  • Professional demeanor
  • Medical chart documentation
  • Fast learner
  • Multitasking
  • Health education
  • Spreadsheet management
  • CPR certification
  • Attentive to people
  • Social Interaction Skills
  • Analytical thinking
  • Venipuncture techniques
  • Patient assessment
  • Medical terminology

Timeline

DSP

Success Rehabilitation
01.2022 - Current

Customer Service Representative

Cooperbooth Wholesale
07.2018 - 05.2021

Certificate - Phlebotomist Technician

Lancaster County Career And Technology Center

High School Diploma -

McCaskey East Highschool
Destiny Medina