Destiny Perez
Tobyhanna
Summary
Motivated student working toward a Bachelor's of Science in Applied Psychology, possessing experience in reception and clerical duties as well as customer/client service that requires skills in scheduling, recordkeeping, ensuring efficient and positive patient/client flow and experience, team cooperation, and experience with payment handling.
Overview
5
5
years of professional experience
Work History
Receptionist
Lotus Nailbar & Spa
05.2025 - Current
- Answered phone line and responded to inquiries from callers seeking information.
- Welcomed clients with friendly greeting and answered general questions.
- Handled cash transactions and maintained sales and payments records accurately.
- Scheduled, confirmed appointments, and communicated with clients.
- Fulfilled general business opening, closing, and cleaning duties.
Beauty Advisor
Ulta Beauty Inc.
06.2024 - 06.2025
- Met sales goals, supporting organizational health through consistent and reliable service.
- Processed payments, entering sales in register for prompt customer service.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed in-depth product knowledge and kept up to date with product information and release.
Medical Receptionist
Blue Mountain Psychiatry
05.2021 - 12.2021
- Supported office staff and operational requirements with administrative tasks.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history.
- Helped patients complete necessary medical forms and documentation (including patient intake forms, FMLA, legal and consent forms, etc.).
- Adhered to strict HIPAA privacy guidelines.
- Scheduled and coordinated meetings.
Education
Bachelor of Science - Applied Psychology
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA12-2026
Associate of Arts - Liberal Arts And Sciences
Northampton Community College
Bethlehem, PA05-2024
Skills
- Scheduling
- Multitasking and prioritization
- Recordkeeping and bookkeeping
- Multi-line telephone skills
- Customer/Client relations
- Tech-Savvy
Languages
Spanish
Limited Working
Interests
My interests primarily reside in arts and creativity as well as physical and mental health and wellness I find when we are able to take care of and express ourselves, we are better able to collaborate, motivate, and assist those around us in all settings
Timeline
Receptionist
Lotus Nailbar & Spa
05.2025 - Current
Beauty Advisor
Ulta Beauty Inc.
06.2024 - 06.2025
Medical Receptionist
Blue Mountain Psychiatry
05.2021 - 12.2021
Bachelor of Science - Applied Psychology
East Stroudsburg University of Pennsylvania
Associate of Arts - Liberal Arts And Sciences
Northampton Community College