Accomplished, passionate, and highly experienced management professional with over a decade of leadership and operational expertise in manufacturing and retail environments. Proven track record of enhancing team performance, optimizing operational efficiency, and driving significant revenue growth. Strong background in workforce development, customer service enhancement, and process improvement. Adept at problem-solving in fast-paced environments, with a focus on safety, quality, and continuous improvement. Seeking to leverage my leadership skills and hands-on operational knowledge in a Plant Manager role to contribute to the ongoing success of an industrial operation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Forge Press Operator
Tsi Titanium
01.2024 - Current
Managed furnace operations, ensuring temperature control and bar rotation schedules to maximize efficiency.
Utilized precision instruments, such as calipers, to verify bar dimensions and maintain production standards.
Ensured accurate and timely completion of all production documentation and communicated operational updates to supervisors.
Maintained a safe working environment by adhering to safety protocols and equipment maintenance schedules.
Collaborated with team members to reduce downtime and improve overall workflow efficiency.
Supervisor
Lowe's Home Improvement
01.2021 - 11.2023
Led the Pro Services and Lumber departments, ensuring the readiness of teams for upcoming customer events.
Focused on growing department sales by 3.2 million dollars through staff placement and strategic execution of programs.
Analyzed daily sales metrics and credit applications to identify areas for improvement and adjust strategies accordingly.
Provided exceptional customer service, consistently exceeding service quality expectations and driving customer loyalty.
Implemented staff training programs to increase product knowledge and service efficiency.
Laborer
Tsi Titanium
04.2018 - 12.2021
Operated and monitored furnace equipment to maintain proper temperatures and ensure product quality.
Measured titanium bars to ensure dimensional accuracy and prevent production delays.
Ensured the timely loading and unloading of furnaces to minimize downtime and enhance productivity.
Collaborated with the production team to maintain a steady workflow and troubleshoot operational issues.
Ensured compliance with safety and quality standards, contributing to the smooth operation of the mill.
Assistant Manager
Walmart
10.2009 - 07.2017
Managed teams of associates, overseeing daily operations and ensuring adherence to company standards.
Trained and developed employees to adapt to changing customer demands and store policies.
Led initiatives to improve customer satisfaction, ensuring the highest level of service delivery in the region.
Effectively resolved operational and personnel issues, maintaining productivity and positive morale.
Managed inventory levels, sales forecasting, and product replenishment, optimizing store performance.
Education
Welding - undefined
Westmoreland County Community College
Youngwood, PA
05.2009
Skills
Team Leadership
Process Improvement
Customer Service Excellence
Operations Management
Workforce Development
Performance Metrics Tracking
Safety Compliance
Inventory Management
Quality Control
Strategic Planning
Cross-functional Collaboration
Sales Growth Strategy
Budget Management
Continuous Improvement
Equipment Maintenance
KPI Analysis
Furnace Operation
Time Management
Conflict Resolution
Staff Training
Cost Reduction Strategies
Certification
Food Handler Certification
CORE COMPETENCIES
Proficient in managing day-to-day plant operations with a focus on safety, efficiency, and productivity.
Skilled in leading diverse teams to achieve operational goals and exceed performance metrics.
Capable of identifying and implementing process improvements that drive cost savings and enhance quality.
Experienced in maintaining customer satisfaction through superior service delivery and issue resolution.
Adept at fostering a collaborative work environment to ensure continuous team development and high morale.