Devin Connelly
Quakertown
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
15
15
years of professional experience
Work History
Onboarding Optimization Manager
WM
Greater Mid Atlantic Market Area
05.2023 - Current
- Developed strategic initiatives that aligned departmental goals with overall organizational objectives.
- Implemented performance metrics to assess team effectiveness and drive continuous improvement.
- Facilitated training programs to ensure compliance with industry standards and best practices.
- Improved employee retention rates by designing comprehensive onboarding programs for new hires.
- Enhanced employee retention rates by providing ongoing coaching and support to team members.
- Improved employee retention rates through the development of comprehensive training programs.
- Fostered a positive working environment, resulting in high employee retention rates.
Operations Specialist
Waste Managment
Telford, PA
05.2022 - 05.2023
- Assists in troubleshooting and resolving safety, service, and operational issues.
- Communicates with other supervisors and managers about operations and/or dispatch issues.
- Communicates with employees about scheduling and work assignments as needed.
- Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
- Assists in the implementation of operational projects as needed.
Population Health Specialist
TriValley Primary Care
Quakertown, PA
10.2021 - 05.2022
- Developed health plans for patients to improve overall health or recover from injuries and illnesses.
- Works as liaison between patients and insurance companies to insure they are completing all necessary measures attributed to their health.
- Focus on closing gaps in care between multiple platforms within a timely matter.
- Work with reps from different drug companies to market their product
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Evaluated patient care and initiated procedural changes for increased benefit.
Store Manager
Tween Brands
North Wales, PA
08.2010 - 08.2020
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Approved regular payroll submissions for employees.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Responsible for making weekly schedules for 12+ employees
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Responsible for monthly supply orders
- Managed recruitment team and educated and mentored new advisors.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
Education
Associate of Arts -
Bucks County Community College
01-2015
Bachelor of Science - Business Administration
Johnson & Wales University
Providence, RI05-2025
Skills
- Administrative Management
- Team Leadership
- Assignment Delegation
- Originality and Creativity
- Recruitment and Hiring
- Complex Problem-solving
- Strategic planning
- Cross-functional teamwork
- Project management
- Clear Communication
- Team leadership
- Decision-making
Timeline
Onboarding Optimization Manager
WM
05.2023 - Current
Operations Specialist
Waste Managment
05.2022 - 05.2023
Population Health Specialist
TriValley Primary Care
10.2021 - 05.2022
Store Manager
Tween Brands
08.2010 - 08.2020
Associate of Arts -
Bucks County Community College
Bachelor of Science - Business Administration
Johnson & Wales University