Devin Gause
Philadelphia
Summary
Medical Transport Driver with exceptional knowledge of operating handicap-accessible passenger vans within [Location] area. Safely and securely transports medical equipment. Keeps vehicle sanitary and clean for proper equipment transportation. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Transportation Driver
USME
01.2022 - 12.2024
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
- Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
- Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
Licensed Insurance Agent
Elite Medical Advancements
12.2023 - 04.2024
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
Tow Truck Operator
Philadelphia Parking Authority
08.2020 - 01.2022
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
Security Officer
Allied Universal Security Services
10.2017 - 03.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
High School Diploma -
New Foundations Charter School
Philadelphia, PA06.2014
Skills
- Strong Navigation Skills
- Team player attitude
- HIPAA Compliance Understanding
- Vehicle maintenance knowledge
- Insurance product expertise
- Client Relationship Management
- Marketing techniques
- Health Insurance Sales
Certification
- Licensed Insurance Agent - February 2024
Timeline
Licensed Insurance Agent
Elite Medical Advancements
12.2023 - 04.2024
Medical Transportation Driver
USME
01.2022 - 12.2024
Tow Truck Operator
Philadelphia Parking Authority
08.2020 - 01.2022
Security Officer
Allied Universal Security Services
10.2017 - 03.2020
High School Diploma -
New Foundations Charter School
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