Devin Peterson
Glen Mills,PA
Summary
Dynamic professional with a proven track record at Maris Grove, excelling in high-volume environments and elevating dining experiences through innovative cocktail creation and exceptional service. Expert in responsible alcohol service and team development, I've significantly increased sales and customer satisfaction. Skilled in multitasking and fostering team cohesion, approach consistently enhances operational efficiency and guest relations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender and Server Trainer
Maris Grove
09.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Take Inventory of all alcohol, as well as complete ordering for bar.
- Mentored new hires through training process, ensuring they became productive team members quickly and efficiently.
- Monitored new server performance and offered continuous support throughout training period.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and charging processes.
- Assisted in new server onboarding and orientation to cultivate seamless transitions.
- Established and maintained positive relationships with trainees to drive successful learning outcomes.
- Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Created menu for cocktails that increased alcohol sales.
- Created bar recipe book for all dining venues consisting of over 50 recipes to ensure quality control as well as promote sales.
- Developed new signature cocktails for events to increase profit and elevate dining experience.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
Dining Associate
Maris Grove
03.2015 - 09.2018
- Maintained clean and inviting dining area, ensuring positive guest experience.
- Trained new Dining Associates on best practices and company policies, contributing to cohesive team environment.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Served meals to residents in accordance with established schedules and dietary needs.
- Washed plates, cups, serving, and eating utensils for 50 and kitchen equipment in commercial dishwasher.
- Restocked supplies and prepared additional ingredients during downtime.
Plater
Maris Grove
08.2013 - 03.2015
- Enhanced production efficiency by optimizing plating processes and implementing best practices.
- Maintained safe working environment, adhering to safety protocols and proper handling of hazardous materials.
- Maintained well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients serving 200 guests.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Increased order accuracy through effective communication between front-of-house and back-of-house teams.
- Managed time to juggle multiple tasks simultaneously with ease.
- Plated and presented food following chef requirements.
- Assisted preparation of food plates, overseeing quality and appearance.
Wait Staff Member
Maris Grove
10.2012 - 08.2013
- Maintained cleanliness in dining area, contributing to pleasant atmosphere for customers.
- Cultivated warm relationships with residents.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and close checks.
- Supported needs of over 150 guests.
Education
High School Diploma -
Garnet Valley High School
Glen Mills, PA2014
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Highly organized
- Responsible Alcohol Service
- Team training and development
- Strong Work Ethic
- Exceptional customer service
Accomplishments
- Maris Grove Employee Of the month - March 2024
- Maris Grove Dining employee of the month - January 2024
- Recommended for Maris Grove's The Link Magazine by the Associate Executive Director for a Mission Moment story - 2023
- Maris Grove Dining employee of the month - 2023
Certification
- Ramp Certification - [01/03/23-01/03/25]
- ServSafe Certification - [03/08/22- 03/08/27]
- Adult and Pediatric First Aid/CPR/AED - [01/26/24-01/26/26]
Timeline
Bartender and Server Trainer
Maris Grove
09.2018 - Current
Dining Associate
Maris Grove
03.2015 - 09.2018
Plater
Maris Grove
08.2013 - 03.2015
Wait Staff Member
Maris Grove
10.2012 - 08.2013
High School Diploma -
Garnet Valley High School
- Ramp Certification - [01/03/23-01/03/25]
- ServSafe Certification - [03/08/22- 03/08/27]
- Adult and Pediatric First Aid/CPR/AED - [01/26/24-01/26/26]
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