Devin Raspanti
Pittsburgh
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Management Assistant
Enterprise
10.2023 - Current
- Identified areas of opportunity for growth in profitability at a branch level; developing and implementing strategies to maximize profit.
- Aided in creating a healthy and competitive sales centric environment
- Mentored junior staff members, providing guidance and support to foster professional growth.
- Mitigated business risks by working closely with staff members and assessing performance.
Management Trainee
Enterrprise
11.2022 - 10.2023
- Increased customer satisfaction through prompt issue resolution and attentive communication.
- Negotiated price and service with customers to increase profit.
- Established strong rapport with clients, fostering long-term relationships and repeat business.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Analyzed customer feedback to identify areas for improvement.
Head Pool Manager
Chartiers Country Club
05.2019 - 09.2022
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
- Hired, trained and evaluated team members to meet departmental standards and goals.
- Enhanced customer service based on feedback from guests.
- Assigned schedules and specific tasks to workers for optimal coverage.
Server
Chartiers Country Club
09.2021 - 04.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Lifeguard
Scott Township Pool
05.2016 - 09.2018
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
Data Entry Clerk
UPMC Presbyterian
10.2017 - 05.2018
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
Education
Bachelor of Arts - Communications
University of Pittsburgh
Pittsburgh, PA05.2021
Skills
- Flexible and Adaptable
- Excellent Communication
- Analytical and Critical Thinking
- Decision-Making
- Problem-Solving
Certification
Certified In First Aid/CPR
Certified Pool Operator (CPO)
Timeline
Management Assistant
Enterprise
10.2023 - Current
Management Trainee
Enterrprise
11.2022 - 10.2023
Server
Chartiers Country Club
09.2021 - 04.2022
Head Pool Manager
Chartiers Country Club
05.2019 - 09.2022
Data Entry Clerk
UPMC Presbyterian
10.2017 - 05.2018
Lifeguard
Scott Township Pool
05.2016 - 09.2018
Bachelor of Arts - Communications
University of Pittsburgh
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