Devon Gule
Harrisburg
Summary
Hardworking Warehouse Associate with leadership experience while being excellent with materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Overview
22
22
years of professional experience
2008
2008
years of post-secondary education
Work History
Contractor
Technica LLC, Defense Logistics Agency
New Cumberland
03.2026 - Current
- Assisted in managing inventory and logistics for defense supplies.
- Supported team in executing procurement processes for military equipment.
- Maintained accurate records of shipments and deliveries in tracking systems.
Production Operator
Hershey
Hershey
11.2020 - 11.2025
- Operated production machinery to ensure efficient chocolate manufacturing processes.
- Maintained cleanliness and organization of work area to meet safety standards.
- Collaborated with team members to support daily production goals and schedules.
- Operated heavy machinery such as forklifts, pallet jacks, cranes. to move materials around the facility safely.
QA Inspector
Unifi
Harrisburg
10.2018 - 10.2020
- Evaluated quality control processes to ensure adherence to safety standards.
- Inspected produce for defects such as mold and other surface imperfections.
- Documented non-conformance issues using standard forms.
- Investigated customer complaints related to product quality.
Lead Resident Assistant
The Vista school
Hershey
05.2017 - 10.2018
- Coordinated social events and activities for residents to promote engagement.
- Trained new staff on policies, procedures, and safety protocols.
- Assisted residents with daily tasks and provided emotional support as needed.
- Supervised RA staff members during evening shifts.
- Reviewed incident reports submitted by Resident Assistants and addressed violations of policy accordingly.
- Improved patient outlook and daily living through compassionate care.
- Facilitated crisis intervention strategies to ensure resident safety.
- Collaborated with families to enhance communication and support networks.
- Served as a mentor and role model for younger staff members who are just starting out in the field.
- Provided direct supervision and instruction to a team of residential counselors.
- Maintained accurate records of client behavior, progress notes, incident reports.
- Provided crisis intervention services when needed including conflict resolution techniques.
Child and Youth Worker
United Methodist Home for Children
Mechanicsburg
10.2016 - 07.2017
- Supported children in daily routines and personal development activities.
- Collaborated with team to create individualized care plans for youth.
- Facilitated group activities to promote social skills and teamwork.
- Monitored behavioral changes and reported concerns to supervisors.
- Provided emotional support through active listening and guidance.
- Assisted in crisis intervention by implementing de-escalation techniques.
- Documented residents' daily activities, behavior, incidents and medication.
- Provided close supervision and monitored daily activities of children in facility.
Operations Supervisor
AEX Group
Harrisburg
07.2012 - 06.2016
- Supervised daily operations to ensure efficient workflow and team productivity.
- Coordinated staff schedules to optimize resource allocation and coverage.
- Managed inventory levels, ensuring timely replenishment of supplies and materials.
- Trained new employees on operational procedures and safety protocols.
- Implemented process improvements to enhance operational efficiency and reduce waste.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Provided support to other departments as needed to meet organizational goals.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Inbound Problem Solver
Amazon
Carlisle
04.2011 - 07.2013
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with cross-functional teams to improve service processes and efficiency.
- Completed in-depth research for numerous technical issues and helped establish procedures to prevent repetitive problems.
- Resolved many tickets per day to keep queue clear and packages moving efficiently.
- Logged unsellable products requiring donation or destruction due to damage or other issues.
- Operated forklifts to transport materials within warehouse areas.
- Managed inventory by organizing and labeling stock accurately.
- Loaded and unloaded trucks ensuring safe handling of goods.
- Maintained cleanliness and safety standards throughout the warehouse.
- Assisted in training new employees on proper operational procedures.
Front End Associate
Giant Food Stores
Camp Hill
09.2009 - 05.2011
- Assisted customers with product selection and inquiries.
- Maintained clean and organized sales floor displays.
- Processed customer transactions accurately and efficiently.
- Collaborated with team members to ensure stock availability.
- Resolved customer complaints with empathy and professionalism.
- Processed customer transactions and provided excellent customer service.
Warehouse Worker
SMX Staffing
Carlisle
08.2010 - 04.2011
- Operated forklifts to transport materials within warehouse areas.
- Managed inventory by organizing and labeling stock accurately.
- Loaded and unloaded trucks ensuring safe handling of goods.
- Maintained cleanliness and safety standards throughout the warehouse.
- Collaborated with team members to streamline workflow processes.
- Conducted regular inspections on equipment for optimal performance.
Director
City of Rockville
Rockville
09.2004 - 09.2009
- Led staff training programs to enhance performance and service delivery standards.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Identified opportunities for improvement in operational performance metrics.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
Richard Montgomery High School
Rockville, MDSome College (No Degree) - Physical Education
Frostburg State University
Frostburg, MDSkills
- Inventory management
- Procurement processes
- Quality assurance
- Machine operation
- Logistics coordination
- Customer service
- Process improvement
- Problem solving
- Staff training
- Crisis intervention
- Emotional support
- Scheduling and planning
- Safety
- Decision-making
- Proactive leadership
- Financial planning
- Staff management
- Operations oversight
- Schedule management
- Quality control
- Time management
Timeline
Contractor
Technica LLC, Defense Logistics Agency
03.2026 - Current
Production Operator
Hershey
11.2020 - 11.2025
QA Inspector
Unifi
10.2018 - 10.2020
Lead Resident Assistant
The Vista school
05.2017 - 10.2018
Child and Youth Worker
United Methodist Home for Children
10.2016 - 07.2017
Operations Supervisor
AEX Group
07.2012 - 06.2016
Inbound Problem Solver
Amazon
04.2011 - 07.2013
Warehouse Worker
SMX Staffing
08.2010 - 04.2011
Front End Associate
Giant Food Stores
09.2009 - 05.2011
Director
City of Rockville
09.2004 - 09.2009
Richard Montgomery High School
Some College (No Degree) - Physical Education
Frostburg State University