Devon Lancaster
Wynnewood
Summary
Ambitious professional with experience in the retail industry and has a professional driver. Results-driven with strong organizational and multitasking skills. Accustomed to overseeing operations with strong attention to detail. Experience in meeting operational projects and deadlines. Resourceful, and passion for growth and efficiency to meet company needs and increase service value. Dedicated to fostering a safe and productive work environment for employees.
Overview
25
25
years of professional experience
Work History
Baker
Giant Food Stores
05.2024 - Current
- Developed and tested new recipes to enhance product variety and customer satisfaction.
- Supervised daily baking operations to ensure consistency in quality and presentation.
- Streamlined production processes, reducing waste while maintaining high standards of hygiene.
- Conducted quality checks on finished products to guarantee adherence to company standards.
- Monitored product freshness closely, rotating stock as needed to ensure optimal quality for customers'' enjoyment.
Rural Mail Carrier
Unites States Postal Service
03.2024 - 09.2024
- Delivered mail and packages efficiently across rural routes, ensuring timely service.
- Maintained accurate records of deliveries and pickups to support operational efficiency.
- Adhered to safety protocols while navigating diverse terrains in various weather conditions.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
Team Trainer
Whole Foods Market
05.2007 - 05.2024
- Trains all team members on new products, their differentiation, sales tactics, and department placement.
- Lead inventory, perform cycle count, construct grocery displays.
- Works within training deadlines and goals. Coordinates with team leaders and the store trainer to schedule new member training during their first four shifts.
- Ensures new, ongoing store and team training programs are successfully delivered and completed.
- Sorted pallets and containers and transported items to sales floor for stocking.
- Checked shelf labels for each item for pricing accuracy.
Department Manager
Shoppers
09.2003 - 05.2005
- Manage the Health and Beauty Department.
- Evaluated performance of department staff and provided feedback and guidance to ensure maximum productivity.
- Enter orders, supervise and train team members, receive, store, and stock items, check dates, and complete all department tasks as needed.
- Maximized sales and long-term profitability to achieve department goals.
- Created and maintained effective working relationships with vendors to ensure timely delivery of products and services.
- Coordinated and organized special projects and events within the department.
Online Shopper
Lowes Home Improvment
07.2000 - 09.2003
- Provided technical support when necessary for customers using the website or mobile app.
- Successfully managed online shopping orders with accuracy and efficiency.
- Utilized problem-solving skills to resolve customer issues quickly and efficiently.
- Managed inventory levels by accurately tracking incoming and outgoing shipments.
- Developed strong customer service skills while assisting customers with their online purchases.
Education
GED -
The Board Of Education
04.1988
Skills
- Operations Expertise
- Managing Multiple Tasks
- Strategic Planning
- Time Management
- Shrinkage Prevention
- Food safety and sanitation
- Customer service
- Kitchen safety
- Oven operation
- Clean driving record
- Safe driving practices
- New employee training
Awards
Amazing Contribution (Rock of Georgetown WF), Recognition of 20k Service Hours
Timeline
Baker
Giant Food Stores
05.2024 - Current
Rural Mail Carrier
Unites States Postal Service
03.2024 - 09.2024
Team Trainer
Whole Foods Market
05.2007 - 05.2024
Department Manager
Shoppers
09.2003 - 05.2005
Online Shopper
Lowes Home Improvment
07.2000 - 09.2003
GED -
The Board Of Education
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