Devon O'Leary
Shippensburg
Summary
Talented Transportation Assistant adept at delivering administrative and logistical support to meet transportation department needs. Excellent communication and project management skills.
Accuracy-driven and dedicated with top-notch time management skills and works with minimal oversight to manage office and field transportation operations. Strong understanding of compliance, safety and security concerns. Expert in DPS(Defense Personal Property System), EBS(Enterprise Business Systems), SQL, Excel, Word.
Overview
16
16
years of professional experience
Work History
Transportation Assistant
US Army Sustainment Command
08.2023 - Current
- Championing Superior Support for Military Families: Drove significant improvements in support for Gold Star Families by rewriting the entire LRC BLUEBARK manual, creating clearer and more empathetic guidelines that empowered inspectors to better serve the families of fallen service members. Additionally, directly assisted all service members by investigating customer complaints and deficiency reports to identify root causes, recommending effective corrective actions, and aiding in the claims process for damaged or missing goods.
- Directed Daily Quality Assurance Operations: Ensured mission readiness and team efficiency by scheduling and assigning inspection workloads, confirming shipment logistics with multiple transportation providers, and serving as the primary receipt holder for the LRC Transportation Department. Produced detailed weekly reports documenting inspection findings and job completion rates, providing leadership with full visibility of operational performance.
- Enforced Regulatory Compliance and Accountability: Conducted thorough inspections of materials, processes, and products to ensure 100% compliance with established quality standards and contract requirements. Maintained accountability across the transportation network by drafting official Letters of Warning and Suspension for Transportation Service Providers found in violation of Defense Transportation Regulations (DTR).
- Drove Continuous Process & Performance Improvement: Utilized data analysis to identify trends and areas for improvement within quality control processes. Took initiative to develop and implement new quality assurance plans and created comprehensive training documents and PowerPoint presentations to standardize best practices, enhancing the skills and consistency of the entire QA team.
- Series: 2102 - Grade: GS-7
- Hours per week: 40
Material Handler
Distribution Management Inc
12.2014 - Current
- Proficient at Material handling. I can build a box pick the material that is required for the order. Proforme a quality check on the box and pack the box for the materials to be shipped safely. I am also proficient at operating equipment and moving product with equipment without damaging the product.
- Hours per week: 40
Packer
Naval Supply Systems Command
08.2018 - 08.2023
- Ensured 100% accountability and security of sensitive shipments by expertly applying confidential packing practices and utilizing database systems to meticulously track all packages, including Secret and Classified materials, from receipt to final destination.
- Maintained flawless inventory integrity and prevented asset loss by conducting detailed receipt inspections on all incoming items for damage, managing precise inventory counts, and assigning secure storage locations.
- Increased operational efficiency and contributed to an outstanding safety record by leveraging MHE certification to safely operate swing mast, stock selector, and sit-down forklifts for the consolidation and shipment of preserved and packaged items.
- Series: 7002 - Grade: WG-6
- Hours per week: 40
Distribution Process Worker
Defense Logistics Agency
05.2017 - 08.2018
- Directly supported mission-critical deadlines by accurately and rapidly picking large-quantity orders for short-fuse tickets, ensuring essential supplies were dispatched to the warfighter without delay.
- Maintained a zero-incident safety record in all loading and unloading operations by expertly applying safety protocols, including the correct use of tire chalks and truck stands, to ensure a secure work environment.
- Increased warehouse efficiency by leveraging MHE certification to safely operate swing mast, stock selector, and sit-down forklifts, and skillfully used DSS computer systems for accurate inventory tracking and order processing.
- Series: 6901 - Grade: WG05
- Hours per week: 40
Assistant Manager
UPS Store
01.2014 - 05.2014
- I was responsible for watching over several employees. I was also in charge of opening and closing the store. Closing the store included closing the register counting the money and locking up the store.
- Hours per week: 30
Student Manager
Compass Group
01.2010 - 01.2014
- Supervised thirteen people each shift. Made different food dishes each day. Ability to clean the dish machine. Ability to close the dish room. Able to work the cash register. Ability to serve food. Ability to operate soda machines.
- Hours per week: 40
Education
Bachelor's degree - Information Sciences and Tech
Pennsylvania State University
University Park, PAAssociate's degree - Computer Information Security
Harrisburg Area Community College
Harrisburg, PA01-2023
Skills
- customer service
- inspecting on site jobs to ensure they are fallowing JTR regulations
- inspecting inventory to ensure accurate documentation and record management
- processing claims for lost or damaged items
- Hand receipt holder to ensure proper handling of property
- issuing sub hand receipts to have supplies and equipment properly maintained and accounted for
- Data entry proficiency
- Vehicle maintenance
- Inventory monitoring
- Safe work practices
Accomplishments
- Achieved Safety Award through effectively helping with safety briefings on risk and hazards.
Language skills
English
Spoken: Advanced
Written: Advanced
Read: Advanced
Timeline
Transportation Assistant
US Army Sustainment Command
08.2023 - Current
Packer
Naval Supply Systems Command
08.2018 - 08.2023
Distribution Process Worker
Defense Logistics Agency
05.2017 - 08.2018
Material Handler
Distribution Management Inc
12.2014 - Current
Assistant Manager
UPS Store
01.2014 - 05.2014
Student Manager
Compass Group
01.2010 - 01.2014
Associate's degree - Computer Information Security
Harrisburg Area Community College
Bachelor's degree - Information Sciences and Tech
Pennsylvania State University