DEVON ALEXANDRA KARCHER, SHRM-CP
Easton
Summary
SHRM Certified creative, strategic-minded Human Resources Professional. Excels at translating business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. Exceptional ability to motivate and re-energize employees so they feel fully connected to the purpose, identity and culture of the organization.
Overview
10
10
years of professional experience
Work History
Human Resources Generalist
Sole Provisions
05.2021 - Current
- Developed and facilitated HR processes, workflows, policies and expectations for rapidly growing small business with about200 employees
- Conduct full-cycle talent acquisition: create job descriptions, draft and post ads, review resumes and phone screen qualified candidates, draft and extend offer letters, coordinate orientation and completion of new hire paperwork
- Created and implemented state-specific handbooks ensuring the company is compliant with all state and federal employment regulations
- Partner with management to support their understanding of the vast world of compliance regulations, such as FMLA, ADA, EEOC, ERISA, etc
- Process payroll, PTO, wage garnishments, and direct deposits
- Organized and completed voluntary audit of i-9 forms and personnel files
Human Resources Manager
Genesis HealthCare, Heritage at Clara Barton
08.2018 - 12.2020
- Provided leadership in aligning our people strategy with the goals of the business
- Proactively instilled a culture of integrity, respect, customer focus, and innovation
- Conducted full-cycle talent acquisition and developed talent management plans along with center leadership for employee engagement, retention, recruitment and recognition
- Implemented a continuous performance appraisal process that encourages management to connect with their employees on an ongoing basis, not just annually in a formalized meeting
- Providing regular feedback along with recognition and guidance proved to be a powerful driver in improving employee performance, engagement, and overall job satisfaction
- Coordinated and managed orientation, benefits administration, payroll administration using ADP, workers' compensation, FMLA process, unemployment claims, and maintenance of personnel/employee health files in accordance with company policies and state and federal laws
- Conducted workplace investigations and provided guidance to center management on handling employee performance improvement plans, employee relations issues, and terminations
Employment Specialist / Training & Development Coordinator
Country Meadows Retirement Communities
01.2016 - 06.2018
- Proactively and efficiently recruited, hired, and oriented42 employees within initial60 days of new assisted living campus opening
- Recognized for having achieved highest retention rate of all campuses for new co-workers cumulatively for one year
- Managed the overall recruitment process, which included posting job requisitions for both exempt and non-exempt positions
- Led internal recruitment activities and attended external recruitment events, which included preparing presentations for nursing schools and community centers
- Partnered with management team to identify staffing needs
- Sourced candidates, performed initial phone screens and in-person interviews, and made recommendations for second interviews
- Prepared conditional offers and conducted background checks, references and verified licensure
- Created company’s first “new hire training plan” ensuring compliance with all state requirements for employees working in a licensed assisted living
- Facilitated onboarding process
- Brought together all elements of co-worker learning and development with an enthusiasm that reinforces the value of a learning environment while supporting increasing levels of professional capability
Staffing Consultant/ Recruiter
Express Employment Professionals
04.2015 - 01.2016
- Independently managed14 client accounts;4 of which were top ten income generating accounts
- Responsible for recruiting, screening and interviewing, and placing candidates in administrative, industrial, and management positions
- Managed employees on assignment by administering performance counseling, coaching, and disciplinary measures when necessary
- Developed relationships with our clients and earned their trust and business through honest and consistent communication
- Processed relevant paperwork, such as applications, I-9s, insurance documents, tax forms, identification, background checks, and worker's comp claims
Education
Certificate - Human Resources Management
Cedar Crest College
Allentown, PA05.2013
Bachelor's Degree - Criminal Justice
Temple University
Philadelphia, PA05.2010
Skills
- Talent Acquisition & Retention
- Leadership Development & Training
- Employee Relations & Diversity
- Compensation & Benefits
- Performance Management
- HRIS (PeopleSoft) / Payroll (Kronos)
- HR Legal Compliance & Regulations
- Worker's Compensation
- EEOC / FMLA / LOA / OSHA
- Conflict Resolution / Grievance Handling
Timeline
Human Resources Generalist
Sole Provisions
05.2021 - Current
Human Resources Manager
Genesis HealthCare, Heritage at Clara Barton
08.2018 - 12.2020
Employment Specialist / Training & Development Coordinator
Country Meadows Retirement Communities
01.2016 - 06.2018
Staffing Consultant/ Recruiter
Express Employment Professionals
04.2015 - 01.2016
Bachelor's Degree - Criminal Justice
Temple University
Certificate - Human Resources Management
Cedar Crest College
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