Deya Rai
Erie
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Developed strong communication and interpersonal skills in caregiving environment, focusing on supporting individuals with their daily needs. Skilled in assisting with personal care and managing daily routines, seeking to transition into new field where these skills are applicable. Committed to continuing professional growth and making positive impact in new role.
Overview
3
3
years of professional experience
Work History
Operator
Plastikos Inc.
06.2023 - Current
- teamwork, professionalism, respect, and continuous improvement
- Is capable of multi-tasking
- Works well independently (self-motivated), as well as in a team environment
Direct Care Worker
Khem Rejal
11.2022 - 01.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Delivery Station Warehouse Associate
Amazon
09.2022 - 12.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Cashier
Dollar General Store
09.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Mentoring Program Coordinator
Upward Bound Math-Science
06.2022 - 08.2022
- Establishing a supportive, encouraging, and welcoming environment in the residence hall; serving as a role model who exhibits sound judgement, maturity, and common sense
- Ensuring the well-being and safety of all students and other staff members
- Enforcing UBMS and university regulations in a consistent and objective manner
- Working with a small group of students to complete an assigned project
- Planning and leading academic, social, and recreational activities
- Providing tutoring (where needed) and attending classes with students
- Working closely with the program’s Instructors, office staff, and other individuals
- Chaperoning groups of students as they participate in activities both on and off campus
- Monitoring study hours and tutoring sessions for students
- Attending weekly staff meetings
- Completing program documentation and evaluations by established deadlines
Education
No Degree -
Penn State Behrend
4701 College Dr, Erie, PA 16563High School Diploma -
Erie High School
3325 Cherry St, Erie, PA 1650806-2021
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Patient care
- Meal preparation
- Personal hygiene assistance
- CPR certified
- Time management
- Transportation
- Direct patient care
- Appointment scheduling
Timeline
Operator
Plastikos Inc.
06.2023 - Current
Direct Care Worker
Khem Rejal
11.2022 - 01.2023
Delivery Station Warehouse Associate
Amazon
09.2022 - 12.2022
Cashier
Dollar General Store
09.2022 - 11.2022
Mentoring Program Coordinator
Upward Bound Math-Science
06.2022 - 08.2022
No Degree -
Penn State Behrend
High School Diploma -
Erie High School
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