Dharma Deihl
Orangeville
Summary
Dynamic administrative professional with proven expertise at Deihl Vault & Precast, Inc. in project coordination and effective communication. Skilled in QuickBooks and MS Office, I excelled in executing on-time projects while enhancing office organization and customer relationships, ensuring seamless operations and high satisfaction levels. Adaptable and detail-oriented, I thrive in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Deihl Vault & Precast, Inc.
Orangeville
06.2021 - Current
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Planning Production Schedules and Overseeing Safety Practices and Procedures
- Creating and Estimating Construction Job Plans through estimating systems such as Stack-it and Excel Estimator Sheets
- Coordinated office activities and maintained organized filing systems.
- Handled incoming communications, including phone calls and emails.
- Processed invoices and managed vendor relationships for office supplies.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Cashier
Rolling Hills Red Deer Farm
Catawissa
09.2016 - Current
- Assisted customers with product selections and provided knowledgeable recommendations.
- Maintained cleanliness and organization of the checkout area and store displays.
- Handled cash, credit, and debit transactions using point-of-sale systems.
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Adhered to farm policies regarding food safety and hygiene standards consistently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Some College (No Degree) - Business Administration & Management
Strayer University
Allentown, PaSkills
- QuickBooks and MS Office
- Data entry
- Project coordination
- Office organization
- Customer relationship management
- Adaptability
- Multi-line phone systems
- Document conversion
- Documentation and recordkeeping
- OSHA compliance
- Spreadsheet management
- Typing proficiency
- Effective communication
Awards
- OSHA 10 Hour Certification, Completed 10 hours worth of OSHA Safety Training
- Forklift Train the Trainer, Completed Required Training to have authorization to conduct Forklift Training for other individuals
- American Drug & Alcohol Diagnostics, Coordinator for Drug and Alcohol procedures and safe working practices
Languages
- Some Spanish
- English
- Some Spanish
Timeline
Administrative Assistant
Deihl Vault & Precast, Inc.
06.2021 - Current
Cashier
Rolling Hills Red Deer Farm
09.2016 - Current
Some College (No Degree) - Business Administration & Management
Strayer University