Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dhasna Devi Amoroo

Triolet

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Assistant

AJM Commercial LTD(Phydra)
04.2022 - Current
  • Developed strong rapport with customers and created positive impression of business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Executed visual merchandising strategies to attract customers and drive sales.

Sales Assistant(Part-Time)

AJM Commercial LTD(Phydra)
11.2019 - 12.2021
  • Organized promotional events to engage potential customers and generate new business opportunities.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Education

Lady Sushil Ramgoolam Secondary School
Triolet, Mauritius

Diploma - Industrial Logistics Management

Polytechnics Mauritius
09.2023 - Current

Skills

  • Store Policies and Procedures
  • Speech Clarity
  • Computer Proficiency and Microsoft Office
  • Exceeding Customer Expectations
  • Cash Drawer Management
  • Friendly and Helpful
  • Relationship Building
  • Flexible Hours
  • Inventory Management
  • Opening and closing procedures
  • Product Demonstrations
  • Team Leadership

Certification

  • School Certificate
  • Internet and Computing Core Certification (IC3) Programme(2017)

Languages

French
Upper intermediate
B2
French
Upper intermediate
B2

Timeline

Diploma - Industrial Logistics Management

Polytechnics Mauritius
09.2023 - Current

Sales Assistant

AJM Commercial LTD(Phydra)
04.2022 - Current

Sales Assistant(Part-Time)

AJM Commercial LTD(Phydra)
11.2019 - 12.2021

Lady Sushil Ramgoolam Secondary School

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Dhasna Devi Amoroo