DHRUVAL PATEL
Clarks Summit
Summary
Professional in multi-unit management, equipped to optimize operations and drive business growth. Consistently exceeded targets through effective resource allocation and strategic planning. Known for fostering team collaboration and adapting to dynamic business needs with focus on achieving results.
Overview
12
12
years of professional experience
Work History
Operations Area Manager- AVP8- Outbound
Amazon
05.2023 - Current
- Perform leadership functions for the shipment of customer orders and direct team as per business needs.
- Prepare and execute plan daily as per forecasted finance and labor plan.
- Ensure all the customer orders are shipped in timely manner to maintain customer satisfaction.
- Investigate and take corrective steps for incidents to prevent it happening in future.
- Ensure all the functions performed in Outbound are operated without any safety concerns.
- Perform daily audits to ensure production area is hazard free and as per safety compliance.
- Engage at least 70 Associates every shift to ensure positive work environment is created.
- Ensure daily engagement of T3 to help them with the growth within the company.
- Help T1 and T3 with the interviews on job requirement basis to ensure success with their desired role.
- Conduct monthly Thrive for T3's to ensure they are given progressive goals.
- Conduct interview for job positions to ensure leadership principal Hire and Develop Best is incorporated.
Transportation Area Manager
Amazon
01.2021 - 05.2023
- Perform leadership functions for the yard team and directing the team as per the business demands.
- Conduct daily coordination with operations to make sure trailers are arrive/depart with zero defects.
- Correspond with different shipping companies and contacts including escalations.
- Troubleshoot shipping problems and errors to resolution.
- Correspond with 3rd party and escalate the need for trailer pool.
- Escalate systematic and operational issues through cases and tickets.
- Create tickets for TA to get their CDL and ensure that the TA have a stress-free environment to get CDL.
- Make sure the equipment need for TA is fulfilled and stock of required equipment's for driving are in stock.
- Make sure all the assets in yard are accountable for and in- service.
- Ensure that safety measures are in place and kept up to date.
- Assist TA's with their time and leaves.
- Making sure there is enough staffing to cover guard shack and hostler.
- Manage a team of TA and solve their day-to-day job issues for smooth operation.
- Train a new TA and make sure they learn and get used to with the system that they are going to use.
- Resolve any issue at team level and make sure every TA is accounted for their time.
- Coach and engage with the team to make sure they are having a good experience at Amazon.
Transportation Associate
Amazon
09.2019 - 01.2021
- Conduct daily coordination with fulfillment center operations departments, transportation peers, and carriers to ensure all trailers arrive and depart on time with zero defects.
- Maintain the accuracy and integrity of the trailer yard through meticulous attention to detail and daily yard audits.
- Operate a spotter truck, moving trailers between trailer yard and dock doors, and logging all trailer moves to maintain accurate yard inventory.
- Correspond with multiple shipping companies and demonstrate comprehensive understanding of shipping systems, requirements, rules, and obligations to support yard organization and minimize delays.
Fulfillment Associate
Amazon
05.2015 - 09.2019
- Drive different kind of forklift and provide products to replen station.
- Take care of small details to make sure exact product with required quantity is picked or sorted.
- Take care of safety standards while performing function to maintain safe working environment.
- Trained to operate Warehouse Management System (WMS).
- 100% or above in expected weekly rate for productivity and quality.
- Switch between different task as per the business need and provide constructive feedback to management.
- Active member of Associate Career Development Program (ACDP).
- Learning Ambassador (Process Ambassador).
Junior Finance Analyst
New Field Industrial Equipment
06.2013 - 04.2015
- Prepare various Financial Statement and reports for budget.
- "0" errors reported in reports prepared or audited.
- Maintain various financial inputs and outputs on daily basis.
- Repost daily sales to Management.
- Analyze data on micro and macro level to find trend inconsistency.
- Work with responsibility to ensure accuracy of report.
- Provide constructive feedback to improve cash flow.
Education
Bachelors - Accounting and Finance Management
Sardar Patel University
01.2014
Skills
- Window 2007-2010
- MS Office 2007-2010
- Tally ERP
- Warehouse Management System (WMS)
- My time
- Paragon
- Smart Form
- YMS
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Operations Area Manager- AVP8- Outbound
Amazon
05.2023 - Current
Transportation Area Manager
Amazon
01.2021 - 05.2023
Transportation Associate
Amazon
09.2019 - 01.2021
Fulfillment Associate
Amazon
05.2015 - 09.2019
Junior Finance Analyst
New Field Industrial Equipment
06.2013 - 04.2015
Bachelors - Accounting and Finance Management
Sardar Patel University
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