Diamond Alligood
Erie
Summary
Experienced and reliable customer service professional with extensive experience providing assistance in a busy call center setting and other high stress environments .
Overview
6
6
years of professional experience
Work History
Call Center Agent
UPMC HAMOT
08.2023 - Current
Teacher
Ymca
05.2023 - 08.2023
Teacher
KinderCare Learning Centers
01.2023 - 05.2023
Customer Service Representative
Glenwood pet hospital
08.2022 - 10.2022
Receptionist
BOYER RV CENTER
03.2022 - 08.2022
Sales Associate
Country Fair, Inc.
10.2021 - 11.2021
Assistant Teacher
Little Acorns Child Care
08.2021 - 09.2021
Customer Service Specialist
Northwest Bank
04.2021 - 06.2021
Marketing Agent
DialAmerica
01.2021 - 04.2021
Cook
Twinbrook
05.2020 - 01.2021
Sales Associate
Tim Hortons
08.2019 - 05.2020
Hostess
U pick 6 harbor house
08.2019 - 02.2020
Education
High school diploma - General
Central tech
Erie, PASkills
- Customer Service
- Communication skills
- Host/Hostess
- Cooking
- Food Service
- Problem-solving
- Flexibility
- Team Work
- Reliability
- Busser
- Kitchen Experience
- Food Preparation
- Food Safety
- POS
- Serving Experience
- Restaurant Experience
- Childcare
- Meal Preparation
- Cleaning Experience
- Food Production
- Cashiering
- Cash handling
- Basic math
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Call Center Agent
UPMC HAMOT
08.2023 - Current
Teacher
Ymca
05.2023 - 08.2023
Teacher
KinderCare Learning Centers
01.2023 - 05.2023
Customer Service Representative
Glenwood pet hospital
08.2022 - 10.2022
Receptionist
BOYER RV CENTER
03.2022 - 08.2022
Sales Associate
Country Fair, Inc.
10.2021 - 11.2021
Assistant Teacher
Little Acorns Child Care
08.2021 - 09.2021
Customer Service Specialist
Northwest Bank
04.2021 - 06.2021
Marketing Agent
DialAmerica
01.2021 - 04.2021
Cook
Twinbrook
05.2020 - 01.2021
Sales Associate
Tim Hortons
08.2019 - 05.2020
Hostess
U pick 6 harbor house
08.2019 - 02.2020
High school diploma - General
Central tech