Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Blas

Philadelphia

Summary

Compassionate oriented professional with a diverse background in customer service. Also experience in caregiving, retail, dedicated, well-organized and a strong team player with great communication skills. Recognized for exceptional communication and problem-solving abilities, I developed personalized care plans that enhanced patient compliance and wellbeing. Bilingual and organized, I ensure safety and comfort for clients.

Overview

2024
2024
years of professional experience

Work History

Caregiver

Arsens Home Care
Philadelphia, PA
02.2020 - 03.2023
  • Provided compassionate care and support to clients with daily living activities.
  • Assisted clients with medication management and adherence to prescribed schedules.
  • Developed personalized care plans in collaboration with healthcare professionals.
  • Monitored client health conditions and reported changes to medical staff promptly.

Patient Care Assistant

Holy Redeemer Hospital
Philadelphia, PA
07.2018 - 04.2021
  • Assisted nursing staff with daily patient care tasks, ensuring comfort and safety.
  • Monitored vital signs and reported changes to healthcare team promptly.
  • Educated patients and families on care plans, enhancing understanding and compliance.
  • Maintained accurate patient records, contributing to efficient information management.

Customer Service

Popeyes
Philadelphia, PA
07.2010 - 10.2014
  • Resolved escalated customer service inquiries and complaints to maintain satisfaction.
  • Received praise from supervisors for consistently demonstrating exceptional customer service skills.
  • Generated repeat business through exceptional customer service.
  • Delivered exceptional customer service by addressing inquiries promptly and professionally.

Customer Service

Quadoba Restaurant
Philadelphia, PA
2011 - 2014
  • Provided customers with reliable, enthusiastic and personalized customer service.
  • Provided exceptional customer service
  • Cash handling
  • Provided sales and customer service assistance to walk-in traffic
  • Provided exceptional customer service, addressing client concerns promptly and efficiently.
  • Problem solving

Education

High School Diploma -

El Centro De Estudiantes
Philadelphia, PA
06.2013

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Bilingual
  • Fast learner
  • Great communication skills
  • Organization skills

Timeline

Caregiver

Arsens Home Care
02.2020 - 03.2023

Patient Care Assistant

Holy Redeemer Hospital
07.2018 - 04.2021

Customer Service

Popeyes
07.2010 - 10.2014

Customer Service

Quadoba Restaurant
2011 - 2014

High School Diploma -

El Centro De Estudiantes
Diana Blas