Diana Onkoba
Lansdowne
Summary
Skilled Assistant Administrator with a meticulous and systematic approach to overseeing area operations. Driven professional with an adaptable and open mentality. Looking to bring several years of experience to progressive company.
Overview
9
9
years of professional experience
Work History
Assistant Administrator
Advanced Health and Human Services
Chester Pike,prospect Park
05.2024 - Current
Operations Specialist/ Quality Assuarance
Aveanna Health care
Bala
11.2017 - 12.2023
- Maintain integrity of client medical record (chronological and content) and file nursing-related documents in the client chart located in the office, including thinning and filing.
- Participated in scanning and uploading client electronic medical records; assisted in obtaining physician signatures on supplementary orders, ensuring timely completion through effective tracking.
- Monitored compliance with policies and procedures, focusing on nursing documentation to uphold regulatory standards.
- Assisted the corporate compliance department with surveys and audits.
- Managed operational processes, including scheduling appointments, coordinating care plans, and overseeing billing and insurance claims to enhance service delivery.
- Collaborate with healthcare providers, care givers and internal teams to ensure seamless delivery of care services and adherence to regulatory requirements.
- Monitor client progress to ensure quality care and client satisfaction.
- Implement process improvements to enhance efficiency and effectiveness in operational workflows.
- Coordinated patient care schedules to optimize service delivery and resource allocation.
- Developed training materials for staff on operational procedures and compliance standards.
- Implemented process improvements to enhance efficiency in daily operations and workflows.
Education
Degree - Computer Engineering
Kampala International University
Uganda01-2009
Skills
- Electronic Record Maintenance
- Strong communication and interpersonal abilities
- Proficient in care coordination and operational management
- Knowledge of healthcare regulations and compliance standards
- Detail-orientated and organized approach to work
- Electronic medical records
- Medical documentation
- Compliance monitoring
- Care coordination
- Operational management
- Quality assurance
- Customer relationship management
- Client record management
- Electronic filing systems
- Quality assurance processes
- Patient care coordination
- Operational workflow optimization
- Service delivery improvement
- Internal collaboration
- Problem solving
- Attention to detail
- Effective communication
- Time management
Accomplishments
- Bring pending billing numbers down by making sure plans of care were signed for the insurance to be able to pay.
- Built a great relationship with the Dr's offices
Timeline
Assistant Administrator
Advanced Health and Human Services
05.2024 - Current
Operations Specialist/ Quality Assuarance
Aveanna Health care
11.2017 - 12.2023
Degree - Computer Engineering
Kampala International University