Jocelyn Cruz
Reading
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
1
1
year of professional experience
Work History
Cleaning Assistant
Cleaning Crew
Reading
07.2024 - Current
- Provided exceptional customer service by responding to inquiries in a timely manner.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Ensured safety standards were met while using chemical cleaners or operating machinery.
- Stocked supplies such as soap, toilet paper and paper towels.
- Completed paperwork related to inventory control accurately.
- Efficiently managed time between multiple tasks throughout the day.
- Organized storage closets in order to keep items easily accessible.
- Responded promptly to requests from customers or staff members.
- Emptied trash cans and disposed of waste materials properly.
- Maintained cleaning equipment in good working condition.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Followed company uniform, performance and security policies with every job.
- Followed all health codes and regulations regarding the use of chemicals.
Education
High School Diploma -
Oley High School
Reading, PA07-2024
Skills
- Customer service
- Time management
- Effective communication
- Health code compliance
- Organizational skills
- Problem solving
- Efficient cleaning
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cleaning Assistant
Cleaning Crew
07.2024 - Current
High School Diploma -
Oley High School