Diane Matlock
Greencastle,PA
Summary
Dedicated and compassionate caregiver with a proven track record of providing exceptional care at Golden Hearts Home Health. Skilled in patient advocacy and emotional support, consistently enhancing patient well-being. Achieved a significant reduction in hospitalization rates through meticulous preventive care monitoring and effective medication administration. Excel in building trust and fostering strong patient and family relationships.
Professional caregiver with strong expertise in providing compassionate and efficient home care. Demonstrates high level of adaptability and reliability, ensuring patients receive optimal support. Skilled in personal care, medication administration, and daily living assistance. Known for excellent teamwork and results-driven approach.
Experienced with providing personal care and support to clients in their homes. Utilizes effective communication and problem-solving to address clients' needs. Track record of creating safe and nurturing environment through empathy and reliability.
Also skilled in different environments and also have a variety of skills do to having different types of Jobs. Learns quickly and is detail oriented and detail to accuracy.
Overview
22
22
years of professional experience
8
8
Certification
Work History
Home Care Provider
Golden Hearts Home Health
02.2022 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted disabled clients to support independence and well-being.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with self-administered medications.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
- Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.
- Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
- Delivered high-quality care under pressure in emergency situations, ensuring the safety of both the patient and caregiver team members present at those times.
- Facilitated recovery by assisting patients with physical therapy exercises and mobility support.
- Reduced hospitalization rates by closely monitoring symptoms and alerting healthcare providers when intervention was needed.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided transportation and appointments management.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Provided direct personal care and administrative services to clients.
- Administered medications in accordance with doctor's instructions.
- Scheduled and coordinated medical appointments.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Utilized universal precautions and infection control principles in all aspects of care.
Cashier
Rutters Gas Station
12.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Reduced processing errors by meticulously following transaction procedures.
- Increased sales of promotional items by informing customers about current offers.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Home Health Caregiver
Diane Matlock
11.2014 - 07.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided mobility assistance such as walking and regular exercising.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Assisted disabled clients to support independence and well-being.
- Enhanced patient comfort by providing compassionate and attentive care.
- Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Implemented effective strategies for addressing behavioral issues related to dementia or other cognitive impairments.
- Conducted regular assessments of patients'' conditions, updating care plans as necessary.
- Collaborated with healthcare teams to develop individualized care plans tailored to each patient''s needs.
- Continuously expanded caregiving knowledge by attending professional development workshops and staying informed about relevant industry trends.
- Managed time effectively while caring for multiple patients concurrently, prioritizing tasks based on urgency and importance.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Developed individual care plans for clients based on specific needs.
- Scheduled and coordinated medical appointments.
- Administered medications in accordance with doctor's instructions.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Utilized universal precautions and infection control principles in all aspects of care.
- Assisted with end-of-life care.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Provided direct personal care and administrative services to clients.
- Trained new staff members on best practices for home health care.
- Constructed cognitively stimulating activities.
- Improved patients' comfort with massage and application of topical treatments.
- Researched and recommended community resources to meet clients' needs.
- Developed and implemented care plans for clients.
- Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
- Documented vital statistics and coordinated with health care providers.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Monitored key business risks and established risk management procedures.
Cashier
KFC Restaurant
04.2014 - 10.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Reduced processing errors by meticulously following transaction procedures.
- Increased sales of promotional items by informing customers about current offers.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Enhanced shopping experience, provided product information and location assistance.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Direct Support Professional
Alliance for Self Determination
04.2013 - 08.2014
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Supported clients in managing their finances and personal administration, fostering greater independence.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Advocated for clients' needs and rights in various settings, enhancing their quality of life.
- Organized and participated in recreational activities, contributing to vibrant community life for residents.
- Coordinated with families and other caregivers, ensuring cohesive approach to client support.
- Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
- Developed strong rapport with clients, facilitating trust-based relationship for effective support.
- Trained new staff on best practices in direct support, elevating overall quality of care provided.
- Monitored and reported changes in clients' health and well-being, enabling timely interventions.
- Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
- Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
- Administered medication under supervision, ensuring adherence to healthcare plans.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
- Facilitated community integration for clients, enriching their social networks and life experiences.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Completed regular check-ins and progress report for each client.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Scheduled daily and weekly care hours for client caseload.
- Liaised with key accounts to deliver targeted administrative household support.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained entire family's schedule and organized events.
Cashier/Construction Worker
Express Temp Agency
01.2013 - 04.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier/Shift Leader
Arbys Resturant
04.2012 - 03.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier/butter and Ice Cream Production
Trickling Springs Creamer
09.2007 - 03.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welder
Manitowoc, Shady Grove Crane Care
09.2006 - 11.2007
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, Welding techniques.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Prepared welding equipment to perform advanced welding work.
- Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Utilized blueprints and diagrams to compare finished products against design specifications.
- Reduced workplace accidents through strict compliance with safety regulations and guidelines.
- Increased production efficiency with expert time management skills and adherence to project deadlines.
- Delivered high-quality customer service as a reliable and skilled welder, contributing to positive company reputation and repeat business.
- Assisted in blueprint reading and interpretation for accurate alignment of parts during assembly process.
- Optimized material usage by accurately measuring and cutting required components prior to welding.
- Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
- Collaborated with team members for seamless project execution, improving overall productivity.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Chipped off excess weld, slag, and spatter using hand tools.
- Provided support in developing custom jigs/fixtures to facilitate more efficient production workflows.
- Conducted thorough inspections of welds to ensure adherence to industry standards and codes.
- Salvaged and rebuilt parts to achieve cost savings and reduce waste.
- Troubleshot technical issues during the welding process, minimizing downtime on projects.
- Strengthened client relationships by delivering consistent, high-quality workmanship on all projects.
- Addressed potential hazards or equipment malfunctions to prevent serious problems.
- Streamlined work processes through effective communication with supervisors and team members about project requirements and progress updates.
- Observed hydrostatic and dimension tolerance tests to evaluate weld quality and conformance to specifications.
- Optimized fuel usage during welding operations, contributing to cost savings and energy efficiency.
- Increased efficiency in metal fabrication with precise welding techniques for complex assemblies.
- Improved project completion times by streamlining welding processes for structural components.
- Solved complex welding challenges by applying specialized techniques in MIG, TIG, and Stick welding.
- Reduced material waste with careful planning and accurate cutting of metal components.
- Assisted in project estimation by providing accurate time and material assessments for welding tasks.
- Enhanced workshop safety by consistently adhering to all safety protocols and conducting regular equipment checks.
- Increased operational lifespan of equipment with regular maintenance and timely repairs.
- Optimized welding supply inventory, preventing project delays by ensuring all necessary materials were on hand.
- Ensured compliance with all regulatory standards, keeping documentation updated and accessible.
- Maintained high standard of quality control, ensuring all welds met or exceeded industry standards.
- Improved customer satisfaction by delivering custom welding projects ahead of scheduled deadlines.
- Enhanced aesthetic appeal of final products with skilled finishing techniques for smooth and clean welds.
- Contributed to environmental sustainability by implementing metal recycling practices in workshop.
- Conducted rigorous post-weld inspections to guarantee structural integrity of each piece.
- Streamlined workshop operations, organizing tools and equipment for easy access and efficient workflow.
- Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
- Welded metal components in vertical, overhead and flat positions.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Welded various connections with high-quality final results.
- Bolted, clamped and tack-welded parts to secure components prior to welding.
- Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
- Inspected welds for accuracy and conformance to specifications.
- Avoided warping, shrinkage, and distortion by carefully controlling welding processes.
- Selected and operated shielded metal arc and gas metal arc welding equipment.
- Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
- Completed projects safely by closely monitoring conditions when lighting torches and using tools.
- Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
- Inspected parts and components for defects in soldering process.
- Detected faulty operation of equipment and defective materials and promptly resolved issues.
- Evaluated and tested various soldering materials for accuracy.
Shipping/Receiving/Customer Returns Processor
Rowman & Littlefield
03.2005 - 09.2006
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Adhered to company safety guidelines to minimize warehouse accidents.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Shift Supervisor
Hardees Fast Food
08.2002 - 07.2005
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Certification - Medical Billing And Coding
Martinsburg College
Martinsburg, WV09-2024
GED -
Laramie County Community College
Cheyenne, WY04-2013
Skills
- Compassionate caregiving
- Patient care
- Meal preparation
- Housekeeping
- Client First aid and safety
- Patient transportation
- Progress documentation
- Vital signs monitoring
- Medication administration
- Care plan adherence
- Behavior redirection
- State regulations
- Clinical documentation and reporting and communication
- Cognitive behavioral support
- Personal hygiene support
- Specialized dietary meal preparation
- Compassionate client care
- Feeding assistance
- PA Driver's license
- Behavioral support
- Personal hygiene assistance
- ADL support
- Schedule management
- Medication organization
- Decision-making
- Client transportation
- Elder care
- Daily charting
- Customer service
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Product restocking
- POS system operations
- ID verification
- Attention to detail
- Order packaging
- Daily reporting
- Drawer balancing
- Liquor law compliance
- Multitasking and organization
- Data entry
- Inventory restocking
- Training and onboarding
- Basic math
- Credit and cash transactions
- Problem-solving
Certification
- First Aid Certification - American Red Cross.
- Basic Life Support (BLS) - American Heart Association.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- CPR/AED Certification
- [State] Driver's License
- ServSafe Food Handler's Certification
- First Aid Certification
- Forklift Certification
- Medical Billing and coding certification, Martinsburg, WV Sept, 2024
- Basic Life Support Certification (BLS)
Languages
Spanish
Limited Working
Timeline
Cashier
Rutters Gas Station
12.2022 - 10.2023
Home Care Provider
Golden Hearts Home Health
02.2022 - Current
Home Health Caregiver
Diane Matlock
11.2014 - 07.2021
Cashier
KFC Restaurant
04.2014 - 10.2015
Direct Support Professional
Alliance for Self Determination
04.2013 - 08.2014
Cashier/Construction Worker
Express Temp Agency
01.2013 - 04.2013
Cashier/Shift Leader
Arbys Resturant
04.2012 - 03.2013
Cashier/butter and Ice Cream Production
Trickling Springs Creamer
09.2007 - 03.2012
Welder
Manitowoc, Shady Grove Crane Care
09.2006 - 11.2007
Shipping/Receiving/Customer Returns Processor
Rowman & Littlefield
03.2005 - 09.2006
Shift Supervisor
Hardees Fast Food
08.2002 - 07.2005
- First Aid Certification - American Red Cross.
- Basic Life Support (BLS) - American Heart Association.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- CPR/AED Certification
- [State] Driver's License
- ServSafe Food Handler's Certification
- First Aid Certification
- Forklift Certification
- Medical Billing and coding certification, Martinsburg, WV Sept, 2024
- Basic Life Support Certification (BLS)
Certification - Medical Billing And Coding
Martinsburg College
GED -
Laramie County Community College
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