Diserie Hernandez
Levittown
Summary
Highly motivated and committed Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Regional Rheumatology, PC
12.2017 - 08.2023
- Provided compassionate patient care
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated prior authorization for medications and diagnostic tests
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Front Desk Receptionist
Watson Clinic, LLC
03.2016 - 11.2017
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained confidentiality of sensitive data to protect customer and business information.
Medical Assistant
Regional Rheumatology, PC
06.2013 - 01.2016
Sales Associate
Hollister Co.
01.2010 - 01.2013
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Handled cash register transactions accurately, ensuring seamless checkout experiences for customers.
Education
Nursing
Thomas Jefferson University
Philadelphia, PA05.2025
Associate of Arts - Health Sciences
Community College of Philadelphia
Philadelphia, PA05.2023
Medical Assisting
Career Health Institute
Philadelphia, PA2012
High School Diploma -
Swenson Arts And Technology
Philadelphia, PA06.2011
Skills
- Patient-Focused Care
- HIPAA Compliance
- Vital Sign Monitoring
- Medical Records Management
- EMR / EHR
- Customer Service
- Fluent in English and Tagalog
Timeline
Medical Assistant
Regional Rheumatology, PC
12.2017 - 08.2023
Front Desk Receptionist
Watson Clinic, LLC
03.2016 - 11.2017
Medical Assistant
Regional Rheumatology, PC
06.2013 - 01.2016
Sales Associate
Hollister Co.
01.2010 - 01.2013
Nursing
Thomas Jefferson University
Associate of Arts - Health Sciences
Community College of Philadelphia
Medical Assisting
Career Health Institute
High School Diploma -
Swenson Arts And Technology
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