Accomplished Case Manager with a proven track record adept in problem-solving and case management. Excelled in ensuring compliance and confidentiality, significantly improving client care through strategic interventions and education. Skilled in organization, multitasking, and empowering individuals towards independence, demonstrating exceptional case documentation abilities and a results-driven approach. Knowledgeable Case Manager experienced in coordinating care for all individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
The responsibilities of the Case Manager included attending all court hearings for the dependent children of Lycoming Co. I was to prioritize the situations of the children and their families and assign a volunteer to those children. I also supervised the volunteers as well as provided the training to assure each child was receiving the appropriate care and attention they deserve. This often meant conducting home visits with the biological parents as well as foster parents. I met with the judges and attorneys as well as the caseworkers from Lycoming Co. I often met with the Williamsport Police to confirm reports. All CASA reports were reviewed by myself prior to being distributed to the judges, attorneys and Caseworkers. All documentation was completed in a timely fashion. All privacy was observed.
I was responsible for 8 to 9 individuals. I was responsible for locating employment and teaching the individuals skills necessary to ride public transportation safely. I also assisted the individual skills to learn their job effectively and maintain their employment. I also taught the individuals banking and to pay their bills to become independent.
I successfully worked within several units during my career with the Joinder Board. These positions included: The Crisis Unit, The Abuse Unit, The Assessment Unit, and the Reunification Unit. These positions were all challenging as they all played a valuable role in the happiness and mental health as well as safety of the children as they progressed to becoming adults. I especially enjoyed the Reunification Unit as this involved assisting the parents in improving their parenting skills, finding employment improving their literacy skills and learning to enjoy parenting.
Problem-Solving
Case Management
Case Documentation
Organization and Multitasking