Diya Bincy
Huntingdon Valley
Summary
Dynamic professional with a proven track record at a Non Profit Organization, excelling in leadership and customer service. Successfully organized community outreach events, enhancing volunteer participation. Strong time management and problem-solving skills led to improved operational efficiency and financial transparency. Adept at fostering teamwork and collaboration to achieve organizational goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Secretary
Non Profit Organization
11.2025 - Current
- Managed scheduling and appointments for center Meetings , ensuring efficient time management.
- Assisted in organizing community outreach events, promoting engagement and volunteer participation.
- Maintained accurate records of donations and resources, supporting financial transparency.
- Drafted correspondence and reports, enhancing communication with stakeholders and partners.
- Coordinated logistics for meetings, including venue selection and equipment setup, facilitating smooth operations.
- Provided support for fundraising initiatives by preparing materials and assisting in event planning.
- Implemented filing system improvements, increasing document retrieval speed and organization clarity.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
Sales Associate
Scrub Haven
08.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels, ensuring timely restocking of merchandise on the sales floor.
- Processed transactions accurately using point-of-sale systems to maintain financial integrity.
- Maintained store cleanliness and organization, contributing to a welcoming environment for customers.
- Collaborated with team members to achieve daily sales targets through effective communication.
- Adapted quickly to new product knowledge, providing informed recommendations to customers.
- Supported promotional events by setting up displays and engaging with customers effectively.
- Collected customer feedback to improve service delivery and overall satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Chairperson
Minithon Club, Lower Moreland High School
01.2025 - Current
- Organized and facilitated club meetings to enhance member engagement and collaboration.
- Developed and implemented event logistics for successful fundraising initiatives.
- Coordinated volunteer efforts, ensuring alignment with club goals and objectives.
- Established communication channels among members, promoting transparency and effective information sharing.
- Managed budgeting processes, contributing to financial planning for club activities.
- Led recruitment campaigns to increase membership participation and awareness of club events.
- Collaborated with school administration to secure necessary resources for events and activities.
- Evaluated event outcomes, providing insights for future improvements in planning and execution.
- Oversaw fundraising efforts, leading to greater financial stability and resources for the organization.
- Established strong working relationships with government agencies and other organizations to support advocacy efforts.
- Implemented governance best practices to enhance board effectiveness and accountability.
- Reviewed budgets regularly to ensure financial stability of the organization while making necessary adjustments.
- Promoted organizational transparency by implementing clear reporting structures and open communication channels.
- Provided guidance on policy development, ensuring compliance with legal requirements and industry standards.
- Developed strategic plans for organizational growth, resulting in increased revenue and expanded services.
- Guided organizational restructuring efforts that led to improved efficiency and better alignment of resources.
- Enhanced board communication by streamlining meeting agendas and supporting materials.
- Managed crisis situations effectively, minimizing negative impact on the organization''s reputation.
- Chaired annual conferences that provided valuable learning opportunities for industry professionals.
- Navigated complex negotiations successfully, securing beneficial partnerships and agreements for the organization.
- Planned and oversaw meetings in accordance with governing documents.
- Maintained impartiality and objectivity during meetings and decision-making.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Created succession plans to provide continuity of operations during leadership transitions.
- Cultivated company-wide culture of innovation and collaboration.
Education
High School Diploma - Pre Medical- Medical Program
Pennsylvania State University
University Park, PA05.2028
Skills
- Leadership
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Multi-tasking strength
Accomplishments
Honors choir award
Certification
NSLC volunteer
Languages
Malayalam
Native or Bilingual
Spanish
Limited Working
English
Native or Bilingual
Timeline
Secretary
Non Profit Organization
11.2025 - Current
Sales Associate
Scrub Haven
08.2025 - Current
Chairperson
Minithon Club, Lower Moreland High School
01.2025 - Current
High School Diploma - Pre Medical- Medical Program
Pennsylvania State University