Djulian Emile
Philadelphia
Summary
A highly motivated Sales Associate with excellent customer service and sales expertise. Outgoing sales professional with a track record of increasing revenue, enhancing customer experience, and raising corporate profile in targeted geographies. Consistently awarded for sales success and exceptional customer service.
Overview
1
1
year of professional experience
Work History
Sales Associate
Macy's, Roosevelt Mall
09.2022 - 09.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Informed customers of promotions to increase sales productivity.
- Built relationships with customers and community to promote long term business growth.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved daily sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Lead Sales Associate
Dollar General
05.2022 - 09.2022
- I started working as a Sales Associates. Because of the well-done work and the commitment I show on my work, 1 month later, they offer me a position of Lead Sales Associates, that I worked in until September 2022.
- Delivered excellent customer service for repeat business and referrals.
- Increased sales revenue by developing and maintaining strong relationships with clients.
- Trained new sales associates to ensure consistent performance across the team.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
- Performed inventory control procedures to manage stock.
Education
Bachelor of Science - Business Administration
Cheyney University of Pennsylvania
Cheyney, PA05.2027
Skills
- Computer Skills
- Multilingual
- Creativity
- Problem Solving
- Time Management
- Guest Relations
- Product Promotion
- Customer Service
- Product and Service Sales
- Verbal Communication
- Teamwork and Collaboration
- Product Guidance
- Sales and Marketing
- Store Opening and Closing
- Listening Skills
- Online Systems
Languages
French
Native or Bilingual
Creole
Native or Bilingual
Spanish
Timeline
Sales Associate
Macy's, Roosevelt Mall
09.2022 - 09.2023
Lead Sales Associate
Dollar General
05.2022 - 09.2022
Bachelor of Science - Business Administration
Cheyney University of Pennsylvania
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