D’marco Rodriguez
Allentown
Summary
Bridal certificate of achievement
Natural hair certificate of achievement
Business certificate of achievement
Styling certificate of achievement
Products certificate of achievement
Braiding certificate of achievement
Haircutting certificate of achievement
Most improved student certificate of achievement
Highest salon sales in November 2024
Most clients taken November 20 24 certificate of achievement
Third place in fashion show competition certificate of achievement
1250 cosmetology hours certificate of achievement
Overview
4
4
years of professional experience
Work History
Warehouse Agent
WFS Worldwide Flight Services
09.2024 - 12.2024
- Receiving: Warehouse agents in charge of receiving goods from suppliers. They inspect deliveries, check for damage, and ensure the correct items are received.
- Putaway: Agents are responsible for storing goods in the correct locations within the warehouse. This task may involve categorizing items and placing them in their designated areas for efficient access.
- Picking: Agents focus on retrieving items from the warehouse to fulfill customer orders. They might use picking lists or systems like barcode scanners to ensure accuracy.
- Packing: After picking, some agents pack the items carefully for shipment, ensuring proper labeling and packaging.
- Shipping: These agents organize the goods for dispatch, confirming that orders are ready to go and coordinating with carriers for delivery.
- Inventory Control: These agents monitor stock levels, conduct inventory counts, and ensure that the warehouse always has an accurate record of products.
- Quality Control: Agents check the quality of goods at different stages of the process, ensuring products meet company standards before shipping.
- Maintenance and Safety: Some agents are tasked with maintaining warehouse equipment and ensuring the safety of the workspace.
Beauty Advisor
Ulta Cosmetics
09.2023 - 01.2024
- Provide personalized beauty advice to customers, helping them discover new products and services.
- Demonstrate and educate customers on makeup application, skincare routines, hair care products, and fragrances.
- Maintain a high level of product knowledge and stay up-to-date with industry trends.
- Build customer relationships and encourage repeat business.
- Meet and exceed sales targets by recommending products based on customer needs and preferences.
- Ensure store presentation is clean, organized, and visually appealing, including product displays.
- Operate the register, process transactions, and handle returns/exchanges.
- Participate in training sessions to improve product knowledge and customer service skills.
- Assist in stocking products and ensuring shelves are fully stocked.
Host
Olive Garden
02.2021 - 12.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Building 21 ASD
265 Lehigh St, PA Allentown 1810206.2022
Skills
- Communication: Clear, friendly, and professional communication with guests is crucial to providing an excellent experience
- Active Listening: Understanding guests' needs and preferences to offer tailored services
- Problem-Solving: Quickly resolving guest complaints or issues to ensure satisfaction
- Upselling Services: Suggesting additional services to enhance the guest's experience, such as a facial after a massage
- Product Knowledge: Knowledge of spa products (eg, oils, lotions) to recommend to guests or for retail purposes
- Booking Systems: Proficiency in reservation systems, either online or in person
- Computer Skills: Handling payments, tracking appointments, and managing guest data
- Empathy and Patience: Understanding the need for relaxation and maintaining a calm demeanor
- Attention to Detail: Ensuring services are delivered with precision and high quality
- Time Management: Efficiently managing appointment schedules to avoid delays
- Leadership Skills
Decision-Making: The ability to make informed decisions that impact the team or company
Motivating Others: Inspiring and guiding team members to achieve goals and improve performance - Organization Skills
- Teamwork
- Crisis Management
Timeline
Warehouse Agent
WFS Worldwide Flight Services
09.2024 - 12.2024
Beauty Advisor
Ulta Cosmetics
09.2023 - 01.2024
Host
Olive Garden
02.2021 - 12.2022
High School Diploma -
Building 21 ASD
Similar Profiles
Kristian PaganKristian Pagan
Ramp Agent at WFS Worldwide Flight ServicesRamp Agent at WFS Worldwide Flight Services
KEVIN A HERNANDEZKEVIN A HERNANDEZ
Ramp Agent at WFS Worldwide Flight ServicesRamp Agent at WFS Worldwide Flight Services
Jacori RussellJacori Russell
Warhouse Associate at WFS Worldwide Flight ServicesWarhouse Associate at WFS Worldwide Flight Services