Dominic Heiple
Somerset
Summary
Customer-focused professional with background in restaurant waiting. With experience managing high volume dining experiences, adept at maintaining a smooth and efficient flow of service. Strengths include strong communication skills, ability to work under pressure, and commitment to providing exceptional customer service. Previous roles have showcased adaptability, teamwork, and the capacity to create positive dining experiences for guests.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Ruby Tuesday
Somerset
02.2025 - 07.2025
- Provided excellent customer service to enhance dining experiences.
- Accurately took and processed customer orders for food and beverages.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
Founder
Khione Snow
12.2022 - 03.2025
- Managed Khione Snow, a streetwear-ski apparel brand that generated $84,750 in revenue.
- Coordinated multiple moving parts simultaneously, from inventory management and supply chain logistics to marketing campaigns and vendor relationships.
- Orchestrated 'The Good-ish Jam,' a ski competition involving partnerships with Wisp Resort, Line Skis, Jibskin, and seven brand sponsors, requiring meticulous planning, budget management, and stakeholder communication.
- Proficient in workflow automation through N8N.
- Technical skills in Python and HTML.
- Experience with CRM systems (GoHighLevel), e-commerce platforms (Shopify), and analytics tools (Google Analytics, Meta Ads Manager).
- Designed all marketing materials using Adobe Creative Suite.
- Managed a customer service team.
Education
M.D. - Finance
Duquesne University
Pittsburgh, PA05-2030
Skills
- Point of sale systems
- Cash handling
- Order management
- Menu management
- Menu design
- Sales tracking
- Customer relationship management
- Customer service
- Team collaboration
- Project management
- Stakeholder coordination
- Basic computer skills
Projects
Khione Snow, Founded and scaled a streetwear-ski apparel brand that generated $84,750 in revenue., 12/01/22, 03/01/25
Cover Letter
01/30/26, Hiring Manager, Cushman & Wakefield, I am writing to express my strong interest in the Project Coordinator position at Cushman & Wakefield. I am particularly drawn to Cushman & Wakefield's reputation as a global leader in commercial real estate services and your commitment to innovation and excellence. The opportunity to work onsite in San Francisco excites me, as I am eager to contribute to your team's success.
Timeline
Restaurant Waiter
Ruby Tuesday
02.2025 - 07.2025
Founder
Khione Snow
12.2022 - 03.2025
M.D. - Finance
Duquesne University