Motivated individual with a background in customer service and safety awareness. Known for effective problem-solving and leadership qualities, with a track record of training and mentoring others to enhance team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
Allegheny County Controller's Office
06.2024 - 08.2024
Monitored pool areas to ensure safety and compliance with health regulations.
Responded effectively to emergencies, providing first aid and rescue operations as needed.
Educated patrons on safety rules and proper swimming techniques to enhance overall experience.
Adapted quickly to changing situations, demonstrating strong problem-solving skills during incidents.
Provided exceptional customer service, addressing inquiries and concerns from patrons promptly.
Prevented accidents through regular equipment inspections and maintenance.
Stocker
Shop and Save
11.2021 - 11.2023
Assisted in training new staff on stocking procedures and safety protocols.
Collaborated with team members to streamline stock organization and improve efficiency.
Answered customer questions and provided detailed product information.
Greeted customers and directed to requested products.
Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Busser
Ginnys
12.2020 - 11.2021
Assisted servers by promptly clearing tables, enhancing overall service efficiency.
Collaborated with kitchen staff to streamline food delivery processes and minimize wait times.
Monitored dining area for spills or hazards, promoting safety and comfort for guests.
Trained new bussers on proper cleaning protocols and efficient workflow techniques.
Regularly communicated with management regarding supply needs and dining area maintenance issues.
Education
Bachelor of Science - Criminal Justice
Seton Hill University
Greensburg, PA
05-2028
Skills
Training and mentoring
Training and mentoring
Training and mentoring
Training and mentoring
Training and mentoring
Training and mentoring
Accomplishments
Improved customer satisfaction by resolving issues in a timely manner.
Recommend strategic process improvements to improve operations.
Residential Real Estate Hearing Officer at Allegheny County Controller's OfficeResidential Real Estate Hearing Officer at Allegheny County Controller's Office