Detail-oriented professional with expertise in customer support and inventory management. Skilled in enhancing customer experiences and maintaining accurate product records. Committed to operational efficiency and team collaboration.
Overview
2
2
years of professional experience
Work History
Customer Service and Inventory Manager
Card Stadium
Harrisburg
05.2025 - Current
Provided customer support and product information during purchase transactions.
Managed inventory restocking for sports and gaming sections to ensure availability.
Input new products into store database, maintaining accurate and up-to-date records.
Finalized purchases of single card products, focusing on Pokémon transactions.
Unloading shipments of products from distributors.
Online Breaker
TJT Sports
Lebanon
06.2023 - Current
Delivered engaging entertainment via collectible and trading card breaks.
Handled high-value products with precision and care.
Prepared specials and group breaks to attract interest in the product.
Shared valuable insights on product details to inform potential buyers.
Managed the operational aspects of livestream broadcasting software.
Created and edited videos, and additional content, to enhance viewer experience.
Marching Band Percussion Instructor (Volunteer)
Cedar Crest High School
Lebanon
02.2025 - 09.2025
Instructed percussion students in rhythm and technique during weekly rehearsals, with expertise in marching and visuals.
Evaluated student performance and provided constructive feedback for improvement.
Education
High School Diploma -
Cedar Crest High School
Lebanon, PA
06-2024
Bachelor's Degree - Computer Science, A.I. And Data Science
Elizabethtown College
Elizabethtown, PA
Skills
Team collaboration
Problem solving
Effective communication
Attention to detail
Inventory management
Product presentation
Content creation
Programming
Timeline
Customer Service and Inventory Manager
Card Stadium
05.2025 - Current
Marching Band Percussion Instructor (Volunteer)
Cedar Crest High School
02.2025 - 09.2025
Online Breaker
TJT Sports
06.2023 - Current
High School Diploma -
Cedar Crest High School
Bachelor's Degree - Computer Science, A.I. And Data Science
<ul>
<li>Inspected incoming shipments to verify compliance with quality standards.</li>
<li>Stored goods in designated warehouse locations to optimize inventory management.</li>
<li>Led customer service operations for onsite delivery and pickup.</li>
<li>Picked and packed orders efficiently for timely shipment.</li>
<li>Operated both standup reach lift and sit down lift equipment.</li>
<li>Maintained a clean, organized work area while adhering to safety protocols.</li>
</ul> at CUI<ul>
<li>Inspected incoming shipments to verify compliance with quality standards.</li>
<li>Stored goods in designated warehouse locations to optimize inventory management.</li>
<li>Led customer service operations for onsite delivery and pickup.</li>
<li>Picked and packed orders efficiently for timely shipment.</li>
<li>Operated both standup reach lift and sit down lift equipment.</li>
<li>Maintained a clean, organized work area while adhering to safety protocols.</li>
</ul> at CUI
<ul><li>Installs and configures desktop & notebook computers (PCs and MAC’s) and printers for all Virco Personnel.</li><li>Configures software such as normal desktop applications to CAD software and applications to interact with equipment on the plant floor.</li><li>Provides support to the Bar Code, Wireless, PBX, Cellular & PDA phone applications and equipment.</li><li>Maintains accurate software and hardware inventory.</li><li>Maintains, repairs, and upgrades existing PC MAC hardware and software.</li><li>Assist computer end-users in solving hardware and software problems.</li><li>Operates hardware and software as required to perform data processing tasks.</li><li>Provides SAP Weekly and Daily reports.</li><li>Provides internal customer service.</li><li>Provides Help Desk support, Cellular & PDA phone support, PBX phone system support, and SAP and Windows backup support.</li><li>Performs other duties as assigned.</li></ul> at Virco Manufacturing<ul><li>Installs and configures desktop & notebook computers (PCs and MAC’s) and printers for all Virco Personnel.</li><li>Configures software such as normal desktop applications to CAD software and applications to interact with equipment on the plant floor.</li><li>Provides support to the Bar Code, Wireless, PBX, Cellular & PDA phone applications and equipment.</li><li>Maintains accurate software and hardware inventory.</li><li>Maintains, repairs, and upgrades existing PC MAC hardware and software.</li><li>Assist computer end-users in solving hardware and software problems.</li><li>Operates hardware and software as required to perform data processing tasks.</li><li>Provides SAP Weekly and Daily reports.</li><li>Provides internal customer service.</li><li>Provides Help Desk support, Cellular & PDA phone support, PBX phone system support, and SAP and Windows backup support.</li><li>Performs other duties as assigned.</li></ul> at Virco Manufacturing