Don Minier
Allentown
Summary
Results-driven Table Games Floor Supervisor with expertise in game supervision, compliance management, and dispute resolution. Proven ability to foster a welcoming gaming environment and enhance guest service.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Table Games Floor Supervisor
Windcreek Bethlehem
Bethlehem
06.2022 - Current
- Supervised table games operations, ensuring adherence to gaming regulations and maintaining operational integrity.
- Trained and mentored team members on game procedures and customer service standards, enhancing team cohesion and service quality.
- Managed player disputes, fostering a fair gaming environment and promoting customer satisfaction.
Table Games Dealer
Windcreek Bethlehem
Bethlehem
06.2018 - 06.2022
- Managed game flow by efficiently handling chips and payouts, ensuring seamless play and customer satisfaction.
- Engaged customers by providing exceptional service and creating a welcoming atmosphere that enhanced their gaming experience.
- Dealt various table games while ensuring strict compliance with gaming regulations to maintain integrity.
Education
High School Diploma -
William Allen High
Allentown, PA06-2012
Skills
- Game supervision
- Tournament management
- Compliance management
- Cash handling
- Team training
- Dispute resolution
- Guest service and engagement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Blackjack, Baccarat, Craps, Roulette, Pai gow tiles, Pai gow poker, Novelties
Accomplishments
- Dealer in $1M Blackjack tournament 2021
- Dealer in $150k Blackjack tournament 2022
- Floor Supervisor in Blackjack tournament 2025
Affiliations
- Teacher at Windcreek Bethlehem Dealer School. Introductory Blackjack class with Novelties, Pai Gow tiles class. June 2025
References
Former Co-worker: Joe Bishop #908-894-9157
Coworker: Damien Isaac #484-515-8394
Timeline
Table Games Floor Supervisor
Windcreek Bethlehem
06.2022 - Current
Table Games Dealer
Windcreek Bethlehem
06.2018 - 06.2022
High School Diploma -
William Allen High