Don Neely
Moon Township ,PA
Summary
Healthcare professional equipped for supervisory roles in emergency medical services. Proven ability to manage high-pressure situations while enhancing team performance for optimal patient care. Recognized for adaptability and collaboration, consistently addressing organizational needs through effective decision-making and communication.
Overview
43
43
years of professional experience
Work History
Paramedic Supervisor
Valley Ambulance Authority
01.1982 - 02.2000
- Developed department-wide policies and procedures to enhance operational effectiveness.
- Facilitated collaboration between EMS department and health care organizations to improve patient outcomes.
- Addressed public concerns about emergency medical services through community engagement and clear communication.
- Implemented an inventory management system for medical supplies, reducing waste and controlling costs.
Police Dispatcher
Coraopolis Police
07.2020 - 06.2025
- Coordinated multi-agency responses for large-scale incidents, resulting in effective resource allocation and successful outcomes.
- Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
- Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
- Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
Emergency Dispatcher
Moon Township Police
04.2000 - 2020
- Streamlined emergency call management, resulting in improved response times.
- Maintained accurate records of dispatched calls and outcomes for thorough documentation.
- Ensured timely emergency responses, achieving zero service delivery issues.
- Engaged in ongoing professional development to remain updated on best practices and technological advancements.
Education
Moon Area High School
Moon Township PA No Degree - Paramedic Training
Comminty College of Allegheny County
Pittsburgh, PA01.1985
Skills
- As a Paramedic I maintained certifications in Advanced Cardiac Life Support, Pediatric Advanced Life Support, Prehospital Trauma Life Support I was certified in Emergency Medical Dispatch
- As An Emergency dispatcher I held certificates for Pennsylvania Emergency Management, APCO Association of Professional Communication Officials
- As a Police dispatcher I also was responsible for monitoring hundreds of surveillance cameras
Timeline
Police Dispatcher
Coraopolis Police
07.2020 - 06.2025
Emergency Dispatcher
Moon Township Police
04.2000 - 2020
Paramedic Supervisor
Valley Ambulance Authority
01.1982 - 02.2000
Moon Area High School
No Degree - Paramedic Training
Comminty College of Allegheny County
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