Donald Horan
Greencastle
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Account Manager
LG Electronics
03.2018 - 01.2025
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Design and coordinate training programs designed specifically for dealer channel
- Developed strong networks with business executives and stakeholders to increase brand awareness and reputation
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Regional Sales Manager
Sony Electronics
07.2012 - 03.2018
- Manage the performance of 15 sell out managers and 100 third party sales and training representatives
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Program Manager
LG Electronics
10.2016 - 03.2018
- Created measurable KPI's and used metrics to create field bonus program
- Worked closely with both national accounts like Best Buy and key regional accounts to utilize team in symbiotic way to grow LG sales within accounts
- Presented monthly business reviews to LG US CEO and key executives
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Education
Bachelor Of Arts (B.A.) - Business Management
University of Florida
Gainesville, FL05.1992
Skills
- Sales leadership
- Strategic planning
- Business development and planning
- Deal closing
- Account development
- Lead generation
- Territory expansion
Timeline
Account Manager
LG Electronics
03.2018 - 01.2025
Program Manager
LG Electronics
10.2016 - 03.2018
Regional Sales Manager
Sony Electronics
07.2012 - 03.2018
Bachelor Of Arts (B.A.) - Business Management
University of Florida
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