Energetic and personable individual with knack for clear communication and active listening. Possesses strong problem-solving abilities and solid understanding of customer service principles, coupled with effective time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leadership Development Intern
Hersheypark Entertainment
Hershey, PA
05.2024 - 08.2024
I attended a 12-week class that gave me skills and advice to grow as a leader.
I also worked at Hersheypark in the food and beverage department. This allowed me to hone my skills in customer service and teamwork.
I also had the opportunity to get RAMP certified and got promoted within the first 5 weeks to assistant supervisor.
Phone Person
Olive Oil’s Pizzeria
Pittsburgh, PA
05.2019 - 08.2019
Answered the phone and took customers’ orders
Assisted in cleaning the dining room and bathroom
Supported the kitchen staff in cutting and boxing up the pizzas
Food Runner
Vue412
Pittsburgh, PA
12.2018 - 04.2019
Responsible for running the food from the kitchen to the customers
Reset the tables after the people were done eating
I was also the dishwasher and host at this restaurant
Education
Business Administration -
PennWest, Edinboro University
Edinboro, PA
12-2024
High School Degree -
City Charter High School
Pittsburgh, PA
06.2019
Skills
Critical thinking
Certified in Microsoft Word, PowerPoint, and Excel
Time management
Great Customer Service
Works well with others
Problem-solving
Teamwork and collaboration
Certification
Cannabis Science and Industry, PennWest Edinboro, December 2024
RAMP Server/Seller Training, Pennsylvania Liquor Control Board, June, 2024
Co-founder and Director of Leadership Development at Building Bridges for AmericaCo-founder and Director of Leadership Development at Building Bridges for America