Passionate about making a positive impact in the human, social, and customer services field with over 10 years of professional experience, including recent role as a shift supervisor. Confident in ability to excel in this position and contribute to the organization\'s continued success. Extensive background of success and qualifications enable me to make a positive impact. Dedicated, detail-oriented, and thrive in fast-paced environments. Remain calm under pressure with strong problem-solving skills. Experience as a supervisor has prepared me for this role in three key ways: 1. Management - gained extensive experience in managing teams and resources effectively, prioritizing tasks, delegating responsibilities, and ensuring smooth operations. 2. Leadership - responsible for guiding and inspiring a team towards shared goals, fostering a collaborative and inclusive work environment, motivating and supporting employees, and effectively communicating organizational objectives. 3. Communication - developed strong written and verbal communication skills through regularly interacting with individuals from diverse backgrounds. Able to develop meaningful connections, listen to and understand the needs of others, and effectively advocate for clients in need of human services. Strong passion for making a positive impact in the lives of others drives me in my work.