Donny G Florival Sr
Philadelphia
Summary
Dynamic professional with extensive experience at Comcast, excelling in cable and networking installations. Proven ability in equipment maintenance and customer service, effectively managing multiple projects daily. Skilled in problem-solving and time management, ensuring high-quality service delivery while maintaining safety protocols. Recognized for strong attention to detail and commitment to client satisfaction. Service-oriented individual with several years experience in building positive business and customer relationships. Focused and diligent in completing tasks on time. Strong background of physical stamina and consistent adherence to established processes and procedures. Conscientious EVS Technician known for high productivity and efficient task completion. Skilled in sanitation protocols, waste management, and infection control measures. Excels with strong communication, teamwork, and adaptability, ensuring seamless operation within fast-paced environments. Skilled in maintenance and repair with background in efficiently resolving issues ranging from minor repairs to complex system faults. Possess advanced knowledge of various tools, equipment, and techniques relevant to job success. Strengths include problem-solving, time management, and ability to work independently or as part of a team to meet operational goals. Contributed to enhancing facility safety and reducing downtime through proactive maintenance strategies and quick response to emergency repair needs.
Overview
20
20
years of professional experience
Work History
Mail Carrier
United State Postal Service
Philadelphia
11.2021 - Current
- Routes or cases all classes of mail in sequence of delivery along an established route
- Rearranges and relabels cases as required
- Withdraws mail from the distribution case and prepares it in sequence for efficient delivery independently or by another carrier along an established route
- Prepares and separates all classes of mail to be carried by truck to relay boxes along route for subsequent delivery
- Handles undeliverable mail in accordance with established procedures
- Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed
- Collects mail from street letter boxes and accepts letters from mailing from customers; on certain routes may deliver mail that consists exclusively of parcel post, or the collection of mail
- Uses portable electronic scanner as instructed
- Delivers and collects charges on customs, postage-due, and C.O.D
- Mail matter
- Handled undeliverable mail in accordance with established procedures.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
- Informed customers of package arrival or delays when necessary.
- Kept up-to-date knowledge of postal rates, regulations, and procedures.
EVS Technician
Crothall Healthcare Environmental Services
Philadelphia
03.2020 - 04.2021
- Sweeps, dusts, uses dry and wet mops, vacuums, properly utilizes the 'wet floor' sign, and cleans vents and televisions.
- Damp dust furniture, bedside cabinets, overbed tables, lamps, window sills, bed mattresses, televisions, telephones, and any other room furniture, always using proper germicide.
- Gathers and disposes of trash, washes wastebaskets, and large refuse containers, and replaces liners.
- Dispose of all medical waste according to the Infection Control Manual.
- Support customer service and performance improvement goals of the department, collaborate with other caregivers and staff, both within and outside the department, to develop means of enhancing patient care and service.
- Performs emergency housekeeping functions when assigned, while maintaining all seven steps.
- Completed routine maintenance checks, notifying management of needed repairs.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Stripped, sealed and polished floors.
- Followed procedures for using and disposing of disinfectant chemical cleaners.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Tracked inventory of cleaning supplies and ordered replacements.
- Stocked linen closets with fresh linens on a regular basis.
- Kept business entrances clean, tidy and professional in appearance.
Communication Technician 4
Comcast
Philadelphia
11.2012 - 10.2019
- Prewired homes for cable, home networking, and telephone installations.
- Completed post-wire installations for cable, internet, and telephone products.
- Utilized a variety of hand tools to ensure precise craftsmanship in customer homes.
- Operated effectively under varied weather conditions throughout job completion.
- Executed tasks independently, managing up to seven jobs daily with minimal supervision.
- Achieved mastery in defensive driving through Comcast's training program.
Warehouse Worker/Picker/Truck loader
Pepsi-Cola Company
Philadelphia
06.2014 - 02.2015
- Loading and unloading freight trucks, moving packages weighing up to 70lbs
- Also worked at a fast paced position involving continuous lifting and maintaining the safety of the loading dock
Building Maintenance
7400 Apartments
Philadelphia
02.2010 - 11.2012
- Groundskeeping, landscaping, painting, electrical work and rewiring installation, HVAC, heating and plumbing, emergency on-call service, rehabilitating apartments, showing off apartments to our guests, interacting with people daily, hands-on carpentry, housekeeping, stocking, and loading and unloading inventory, upkeep of the building.
- Housekeeping cleans, disinfects, and sanitizes every unit.
- Daily cleaning of the office and building, plus early morning snow removal after every storm.
- Also, floor buffing.
- Responded quickly to tenant requests and complaints concerning building maintenance issues.
- Provided assistance to staff members with questions about building maintenance needs.
- Implemented new policies and procedures related to building maintenance and operations.
- Documented any violations of existing laws or regulations related to building maintenance or operations.
- Maintained records of all building maintenance activities and costs associated with them.
- Monitored building maintenance activities to ensure quality workmanship.
- Oversaw building maintenance and repairs, coordinating with contractors and maintenance staff to address issues promptly.
- Managed the storage areas for materials used in building maintenance tasks.
Landscaping
Fairmount Park Commission
Philadelphia
09.2005 - 12.2005
- Removed debris from various neighborhood sites to ensure cleanliness and safety.
- Planted new vegetation and maintained lawns, trees, and shrubs for aesthetic appeal.
- Assisted with general landscaping tasks, including mowing grass and trimming hedges.
- Executed planting of annuals and perennials to enhance landscaping designs.
- Coordinated with clients to align landscaping projects with desired outcomes.
- Maintained and operated landscaping equipment, ensuring optimal functionality.
- Oversaw daily landscaping tasks, delegating responsibilities for installations and repairs.
- Managed maintenance of outdoor areas, including landscaping and parking lot repairs.
Education
Diploma - Building Maintenance, Hilti Certification DX 36M/A41 & Trac -Pipe, Hands-on training, Safety, General Mathematics, Blueprint Reading, Carpentry, Screen repair, Painting, Papering and Tiling, Floor Care, Concrete Pads, Electrical Ballast, Plumbing and Pipe Fitting, Air Conditioning, Heating, Appliance Repair and Maintenance, Worksite Readiness
Orleans Technical Institute
Philadelphia, PA05.2010
High School Diploma -
Northeast Preparatory High School
Philadelphia, PA06.2008
Skills
- Mail sorting
- Route planning
- Postal regulations
- Customs processing
- Delivery management
- Electronic scanning
- Chemical handling
- Infection control
- Equipment maintenance
- Inventory management
- Emergency response
- Time management
- Customer service
- Team collaboration
- Workplace safety
- Furniture moving
- Carpet cleaning expertise
- Upholstery cleaning
- Wood floor refinishing
- Buffer Operation
- Physical stamina and endurance
- Stripping and waxing floors
- Fixture polishing
- Interpersonal communication
- Janitorial duties proficiency
- Equipment operation
- Hazardous waste management
- Pressure washing
- Polish furniture
- Stock management
- Basic mathematics
- Surveillance systems
- Attention to detail
- Incident reporting
- Access control
- Conflict resolution
- Safety protocols
- Communication skills
- Emergency repairs
- Plumbing repairs
- Building inspections
- Electrical troubleshooting
- Safety procedures
- Problem solving
- Supply and parts ordering
- Flooring repair
- Work order completion
- Locksmithing
- Hand and power tools
- Light carpentry
- OSHA
- Cleaning and sanitizing
References
References upon Request
Community Service
Fairmount Park Commission, Philadelphia, PA, 09/01/05, 12/01/05, Responsible for removing debris from various sites around the neighborhood., Responsible for planting new vegetation, lawn care, groom trees and shrubs.
Career Overview
- Experienced in working and interacting with customers every day.
- Troubleshooting customer issues.
- Communications.
- Certified in Maintenance, Forklift operations and Telecommunications.
Timeline
Mail Carrier
United State Postal Service
11.2021 - Current
EVS Technician
Crothall Healthcare Environmental Services
03.2020 - 04.2021
Warehouse Worker/Picker/Truck loader
Pepsi-Cola Company
06.2014 - 02.2015
Communication Technician 4
Comcast
11.2012 - 10.2019
Building Maintenance
7400 Apartments
02.2010 - 11.2012
Landscaping
Fairmount Park Commission
09.2005 - 12.2005
Diploma - Building Maintenance, Hilti Certification DX 36M/A41 & Trac -Pipe, Hands-on training, Safety, General Mathematics, Blueprint Reading, Carpentry, Screen repair, Painting, Papering and Tiling, Floor Care, Concrete Pads, Electrical Ballast, Plumbing and Pipe Fitting, Air Conditioning, Heating, Appliance Repair and Maintenance, Worksite Readiness
Orleans Technical Institute
High School Diploma -
Northeast Preparatory High School
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