Doris Abreu
Hatboro,Pa
Summary
Proven to excel in fast-paced environments, leveraged strong teamwork and customer service skills at The Manor House at Commonwealth to enhance guest experiences. Skilled in cash handling and adaptive problem-solving. Consistently contributed to improved service efficiency and customer satisfaction. Team player who works well with staff and supervisors to satisfy customers.
Overview
3
3
years of professional experience
Work History
Banquet Server
The Manor House at Commonwealth
08.2022 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Summer Playground Leader
Upper Moreland Parks and Recreation
06.2022 - Current
- Ensured child well-being with diligent supervision of play areas and consistent enforcement of rules.
- Assisted in maintaining a clean, safe playground area by performing daily checks and addressing any hazards promptly.
- Communicated effectively with parents regarding their child''s progress, behavior, and any concerns or issues that arose during the program.
- Supported emotional development by providing a caring and empathetic approach when addressing children''s feelings or concerns.
- Developed strong relationships with children, fostering trust and respect for authority figures within the playground setting.
Team Member
Zoe's Kitchen Inc.
08.2021 - 03.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Sales Associate
Seasons Pizza
05.2021 - 08.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Associate of Arts - Liberal Arts And General Studies
Montgomery County Community College
Blue Bell, PA05.2025
Skills
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Customer service focus
- Adaptive Problem Solving
- Physical coordination
- Flexible Schedule
- Cash Handling
- Team Collaboration
Timeline
Banquet Server
The Manor House at Commonwealth
08.2022 - Current
Summer Playground Leader
Upper Moreland Parks and Recreation
06.2022 - Current
Team Member
Zoe's Kitchen Inc.
08.2021 - 03.2022
Sales Associate
Seasons Pizza
05.2021 - 08.2021
Associate of Arts - Liberal Arts And General Studies
Montgomery County Community College
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