Doris Jones
Philadelphia
Summary
Proven to excel in ensuring operational readiness and safety, I leveraged my expertise in vehicle inspection and adaptive decision-making at SEPTA to enhance passenger satisfaction and efficiency. My collaborative spirit and commitment to excellence were evident as I significantly contributed to team efforts in various roles, always prioritizing safety and service quality.
Overview
12
12
years of professional experience
Work History
Transit Bus Operator
SEPTA
10.2020 - Current
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
Janitorial Worker
D&L Cleaning Services
06.2014 - 09.2020
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Sanitized break area kitchen counters, tables and sinks.
- Cleaned and sanitized drinking fountains.
- Collaborated with other janitorial staff members to complete large-scale projects quickly and efficiently.
Dietary Aide
Cooke Boarding Home
07.2013 - 06.2014
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Education
Medical Assistant
Lincoln Technical Institute
Philadelphia, MS07.2013
Benjamin Franklin High School
Philadelphia, PA06.2012
Skills
- Safe driving
- Vehicle inspection
- Adaptive decision making
- Schedule adherence
- Emergency procedures
- Passenger assistance
Timeline
Transit Bus Operator
SEPTA
10.2020 - Current
Janitorial Worker
D&L Cleaning Services
06.2014 - 09.2020
Dietary Aide
Cooke Boarding Home
07.2013 - 06.2014
Medical Assistant
Lincoln Technical Institute
Benjamin Franklin High School
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