Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Doris Rodriguez

1302 S Race St Allentown,PA

Overview

19
19
years of professional experience
1
1
Certification

Work History

Home Care Provider

Countrywide Home Care
04.2025 - Current
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients with self-administered medications.
  • Provided transportation and appointments management.

Residential House Cleaner

Natural Born Cleaner
03.2023 - Current
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.

GMP Operations Manager

Controlled Contamination Services
06.2018 - 01.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget..
  • Cultivated a strong reputation for exceptional janitorial services by consistently exceeding client expectations through meticulous attention to detail.
  • Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
  • Optimized shift schedules to ensure 24/7 coverage without overworking staff, improving work-life balance.
  • Coordinated daily cleaning schedules to ensure comprehensive coverage of all facility areas, leading to improvement in cleanliness standards.
  • Maintained required records of work hours, budgets and payrolls.
  • Developed and implemented staff recognition programs to motivate and reward employees.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits..
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Supervising floor equipment.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently..
  • Checked in and stocked inventory throughout facility.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used power scrubbing and waxing machines to scrub and polish floors..

Cleaner

Americlean Services
03.2016 - 08.2021
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
  • Supervised supplies in inventory and submitted reorder requests.
  • Operated buffers and burnishers to clean and polish floors.

Janitorial Supervisor

ISS Facility Services
09.2014 - 10.2016
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
  • Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
  • Developed efficient work schedules for janitorial staff to maximize productivity and maintain high standards of cleanliness.
  • Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.
  • Coordinated daily cleaning schedules to ensure comprehensive coverage of all facility areas, leading to improvement in cleanliness standards.
  • Trained and mentored new staff on cleaning and safety protocols.

Hand Packer

Jesse & James
03.2006 - 10.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working indepent and packing.
  • Work from home, responsable for pick up material and packing at home every day.

Janitorial Supervisor

Bravo Building Services
04.2009 - 09.2014
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
  • Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
  • Increased client satisfaction through diligent attention to detail in maintaining clean, sanitary environments across various facilities.
  • Increased efficiency in waste management with introduction of recycling protocols.
  • Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.
  • Developed efficient work schedules for janitorial staff to maximize productivity and maintain high standards of cleanliness.

Food Packer

Bazzininuts
05.2010 - 06.2011
  • Prepared food packaging boxes by folding and taping.
  • Wrapped and packed perishable food in boxes based on quality and quantity.
  • Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Supported efficient workflow by maintaining well-organized workstations and properly disposing of waste materials.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Completed necessary ISO documentation and records to show compliance.
  • Reduced testing errors by implementing thorough documentation practices for accurate recordkeeping.

Education

High School Diploma -

CORNERSTONE MINISTRIES AND CHRISTIAN SCHOOLS, INC.
Highway 17 Townsend, GA 31331
02-2013

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Inventory management
  • Good Documentation Practice
  • Coordinated Cleaning and Floor Project
  • Payroll
  • Hiring process and trainings
  • Basic Computer Skill
  • Packer
  • Caregiver

Certification

  • Environmental Compliance Certificate- National Environmental Safety Company or similar bodies.
  • CCS Certified Lean Management Program

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Home Care Provider

Countrywide Home Care
04.2025 - Current

Residential House Cleaner

Natural Born Cleaner
03.2023 - Current

GMP Operations Manager

Controlled Contamination Services
06.2018 - 01.2025

Cleaner

Americlean Services
03.2016 - 08.2021

Janitorial Supervisor

ISS Facility Services
09.2014 - 10.2016

Food Packer

Bazzininuts
05.2010 - 06.2011

Janitorial Supervisor

Bravo Building Services
04.2009 - 09.2014

Hand Packer

Jesse & James
03.2006 - 10.2016

High School Diploma -

CORNERSTONE MINISTRIES AND CHRISTIAN SCHOOLS, INC.

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