Dorothy Gallone

My responsibilities were to get insurance authorization for three surgeons for surgeries. Also to get information to send to physical care facilities for home care,get authorizations for pharmacy when prescriptions need prio authorization. Schedule all surgeries on doctor's days in four different facilities

• Processed patient authorization requests for orthopedic and sports medicine services.
• Collaborated with healthcare providers to gather necessary documentation for approvals.
• Communicated with insurance companies to verify coverage and eligibility details.
• Maintained accurate records of authorization status in electronic health systems.
• Assisted patients in understanding their insurance benefits and authorization requirements.
• Reviewed medical records to ensure compliance with insurance guidelines and protocols.
• Updated team on changes in insurance policies affecting patient authorizations.