Dorothy Morgan
Corry
Summary
Dynamic Human Resource Generalist with a proven track record at EmergyCare, Inc., enhancing recruitment processes and employee engagement initiatives. Skilled in benefits administration and HR compliance, I excel in fostering employee relations and resolving disputes, driving workplace satisfaction and operational efficiency. Committed to continuous improvement and staff development.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Human Resource Generalist
EmergyCare, Inc
10.1981 - 10.2021
- Facilitated recruitment process, enhancing candidate selection and onboarding efficiency.
- Developed and implemented employee engagement initiatives to improve workplace satisfaction.
- Administered benefits programs, ensuring compliance with regulations and employee understanding.
- Conducted training sessions to enhance staff skills and knowledge in HR policies.
Certified Paramedic for the State of Pennsylvania
EmergyCare
10.1981 - 09.2018
- Administered advanced life support and emergency medical care in high-pressure environments.
- Mentored junior paramedics, enhancing skills and knowledge in emergency response protocols.
- Developed and implemented training programs for new staff on best practices and safety procedures.
- Conducted thorough assessments of patients, ensuring accurate diagnoses and appropriate treatment plans.
- Streamlined communication processes between dispatch and field teams to improve response times.
- Utilized advanced medical equipment effectively while maintaining compliance with regulatory standards.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Transferred patients safely and securely to medical facilities for continued care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Streamlined patient handoff processes at hospitals by clearly communicating relevant information to receiving staff, ensuring seamless continuity of care.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
- Coordinated with other emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.Educated patients and family members on medical treatments and therapies for informed support.
- Dispensed medications and monitored patient responses for adaptive treatment.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Contributed to community outreach efforts by participating in public education events on CPR, first aid, and emergency preparedness.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
- Performed thorough vehicle inspections before and after shifts to maintain operational readiness and ensure compliance with state regulations.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Safeguarded ambulance equipment through regular inventory checks, cleaning routines, and reporting any damaged items for replacement or repair immediately.
- Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
Education
No Degree - Human Resources Training
Manufacturing And Business Association
Erie09-2021
Certified Paramedic For State of PA - Human Resources Management
EmergyCare Training Center
Erie09-2018
High School Diploma -
Corry Area School District
Corry, PA06-1974
Skills
- HR policies implementation
- Problem mediation
Benefits administration
Dispute resolution
- Employee relations
- Compensation and benefits
- Knowledgeable in all HR systems
- Workers compensation
Certification
- PHR - Professional in Human Resources
- HR Generalist, EmergyCare - 2020
- Paramedic License - 1988
- Advanced Cardiac Life Support, EmergyCare - 1988
- Basic Trauma Life Support Training - 1988
Timeline
Human Resource Generalist
EmergyCare, Inc
10.1981 - 10.2021
Certified Paramedic for the State of Pennsylvania
EmergyCare
10.1981 - 09.2018
No Degree - Human Resources Training
Manufacturing And Business Association
Certified Paramedic For State of PA - Human Resources Management
EmergyCare Training Center
High School Diploma -
Corry Area School District