Summary
Overview
Work History
Education
Skills
Timeline
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Douglas Heydt

Millersville

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Server

Conestoga Country Club
04.2025 - Current
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Line Cook

Conestoga Country Club
08.2024 - 04.2025
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match restaurant standards.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.

Dishwasher

Conestoga Country Club
02.2024 - 08.2024
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.

Italian Ice Maker/Treat Team Member

Calpino Desserts
06.2021 - 02.2024
  • Displayed strong communication skills when interacting with both coworkers and customers, fostering a positive work atmosphere.
  • Assessed customer preferences based on feedback provided during interactions, adjusting offerings accordingly to maximize appeal.
  • Utilized creative problem-solving abilities to address unique customer requests or special orders with ease.
  • Provided excellent customer service by addressing concerns and resolving issues promptly, ensuring repeat business from satisfied patrons.
  • Participated in team meetings to share ideas and suggestions for improving overall store performance, leading to increased sales and customer satisfaction.

Grounds Crew Member

Conestoga Country Club
09.2023 - 12.2023
  • Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.
  • Promoted teamwork among crew members through clear communication and cooperation during project execution.
  • Maintained sand traps on golf course by raking and smoothing surfaces

Education

Bachelor of Science - Secondary Education

Millersville University of Pennsylvania
Millersville, PA
05-2026

Skills

  • Time management
  • Attention to detail
  • Professional attitude
  • Reliable and trustworthy
  • Active listener
  • Problem-solving
  • Team coordination
  • Strong work ethic
  • Task prioritization

Timeline

Server

Conestoga Country Club
04.2025 - Current

Line Cook

Conestoga Country Club
08.2024 - 04.2025

Dishwasher

Conestoga Country Club
02.2024 - 08.2024

Grounds Crew Member

Conestoga Country Club
09.2023 - 12.2023

Italian Ice Maker/Treat Team Member

Calpino Desserts
06.2021 - 02.2024

Bachelor of Science - Secondary Education

Millersville University of Pennsylvania

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Douglas Heydt