Drew Hunt
Hellam
Summary
Detail-oriented professional with expertise in hospitality management, customer service, and financial reporting. Proven ability in cash flow management and security monitoring, contributing to enhanced guest satisfaction.
Overview
27
27
years of professional experience
Work History
Copywriter
Joseph P. Gadd and Associates
Aurora
2023.01 - Current
- Collaborated with designers to create cohesive visual and written materials.
- Edited and proofread copy to ensure clarity and accuracy.
- Maintained brand voice across multiple platforms and formats.
- Edited existing copy to improve readability while preserving the intended message.
Night Auditor
Heritage Hills
York
2020.01 - 2023.01
- Managed nightly audits to ensure accurate financial reporting.
- Assisted guests with inquiries and provided excellent customer service.
- Coordinated with front desk staff for smooth shift transitions.
- Conducted property inspections to ensure compliance with safety standards.
Night Auditor
Cork Factory Hotel
Lancaster
2016.01 - 2020.01
- Managed nightly audits to ensure accurate financial reporting.
- Assisted guests with inquiries and provided excellent customer service.
- Prepared and maintained detailed records of cash flow and discrepancies.
- Monitored security systems to ensure guest safety during overnight hours.
Lead Consultant
Joseph P. Gadd and Associates
Aurora
1999.01 - 2016.01
- Developed comprehensive hospitality strategies for diverse client needs.
- Advised clients on operational improvements to enhance guest experiences.
- Facilitated training sessions for staff on service excellence and best practices.
- Collaborated with internal teams such as sales and marketing, finance, IT to coordinate efforts towards achieving organizational goals.
Education
Bachelor of Arts - English Literature
University of Pittsburgh
Pittsburgh, PA1992-06
Skills
- Copywriting
- Financial reporting
- Cash flow management
- Customer service
- Security monitoring
Timeline
Copywriter
Joseph P. Gadd and Associates
2023.01 - Current
Night Auditor
Heritage Hills
2020.01 - 2023.01
Night Auditor
Cork Factory Hotel
2016.01 - 2020.01
Lead Consultant
Joseph P. Gadd and Associates
1999.01 - 2016.01
Bachelor of Arts - English Literature
University of Pittsburgh