Summary
Overview
Work History
Education
Skills
Timeline
Generic

Drew Hunt

Hellam

Summary

Detail-oriented professional with expertise in hospitality management, customer service, and financial reporting. Proven ability in cash flow management and security monitoring, contributing to enhanced guest satisfaction.

Overview

27
27
years of professional experience

Work History

Copywriter

Joseph P. Gadd and Associates
Aurora
01.2023 - Current
  • Collaborated with designers to create cohesive visual and written materials.
  • Edited and proofread copy to ensure clarity and accuracy.
  • Maintained brand voice across multiple platforms and formats.
  • Edited existing copy to improve readability while preserving the intended message.

Night Auditor

Heritage Hills
York
01.2020 - 01.2023
  • Managed nightly audits to ensure accurate financial reporting.
  • Assisted guests with inquiries and provided excellent customer service.
  • Coordinated with front desk staff for smooth shift transitions.
  • Conducted property inspections to ensure compliance with safety standards.

Night Auditor

Cork Factory Hotel
Lancaster
01.2016 - 01.2020
  • Managed nightly audits to ensure accurate financial reporting.
  • Assisted guests with inquiries and provided excellent customer service.
  • Prepared and maintained detailed records of cash flow and discrepancies.
  • Monitored security systems to ensure guest safety during overnight hours.

Lead Consultant

Joseph P. Gadd and Associates
Aurora
01.1999 - 01.2016
  • Developed comprehensive hospitality strategies for diverse client needs.
  • Advised clients on operational improvements to enhance guest experiences.
  • Facilitated training sessions for staff on service excellence and best practices.
  • Collaborated with internal teams such as sales and marketing, finance, IT to coordinate efforts towards achieving organizational goals.

Education

Bachelor of Arts - English Literature

University of Pittsburgh
Pittsburgh, PA
06-1992

Skills

  • Copywriting
  • Financial reporting
  • Cash flow management
  • Customer service
  • Security monitoring

Timeline

Copywriter

Joseph P. Gadd and Associates
01.2023 - Current

Night Auditor

Heritage Hills
01.2020 - 01.2023

Night Auditor

Cork Factory Hotel
01.2016 - 01.2020

Lead Consultant

Joseph P. Gadd and Associates
01.1999 - 01.2016

Bachelor of Arts - English Literature

University of Pittsburgh
Drew Hunt