Drew Wojnarowski
Manchester,PA
Summary
Experienced business owner with a strong focus on sales leadership and relationship building. Track record of enhancing customer satisfaction and achieving business objectives through strategic marketing initiatives and effective team management.
Overview
13
13
years of professional experience
Work History
Owner, Retail Sales
Wojo's Tools LLC
Manchester, PA
02.2021 - Current
- Developed and implemented inventory management systems to enhance operational efficiency.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
- Established strong supplier relationships, ensuring timely procurement of tools and materials.
- Led training sessions for new staff on product knowledge and customer service best practices.
- Streamlined order fulfillment processes, reducing lead times for customer deliveries.
- Enhanced online presence through targeted marketing strategies, increasing brand visibility.
- Oversaw financial management, including budgeting, forecasting, and expense tracking for profitability.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Lead Diesel Technician
FedEx Freight
York, PA
09.2016 - 02.2021
- Led troubleshooting initiatives for advanced vehicle systems, enhancing operational efficiency.
- Diagnosed and repaired complex diesel engine issues, ensuring optimal performance and reliability.
- Developed maintenance schedules to minimize downtime and extend equipment lifespan.
- Mentored junior technicians on best practices for diesel repair and safety standards.
- Utilized diagnostic tools to identify faults in electronic control systems efficiently.
- Developed comprehensive documentation of work orders using software systems for accurate record-keeping purposes.
- Troubleshot complex mechanical issues using advanced diagnostic tools, reducing repair times significantly.
- Mentored junior technicians, fostering a collaborative environment that improved overall team performance.
- Fostered a culture of teamwork by effectively communicating with colleagues, management, and clients to ensure seamless operations within the workshop.
- Resolved warranty claims swiftly by coordinating with manufacturers'' representatives to ensure proper documentation and processing procedures were followed.
- Maintained safety compliance within the workshop, conducting regular inspections and addressing potential hazards proactively.
- Streamlined workflow for increased efficiency by optimizing diagnostic procedures and repair processes.
Full Time Student
Universal Technical Institute Inc
Exton, PA
10.2015 - 09.2016
- Conducted hands-on training in automotive technology and repair techniques.
- Developed proficiency in diagnostic tools and software used in the automotive industry.
- Assisted instructors with lab demonstrations and student evaluations.
- Developed proficiency in diagnostic tools and software used in the automotive industry.
- Obtained Cummins Advanced Training Certification
- Graduated with a 3.96 GPA
General Technician
Mccoy's Equipment
New Paris, PA
08.2013 - 09.2015
- Diagnosed mechanical issues and implemented repairs with precision and efficiency.
- Operated and maintained heavy machinery to ensure optimal performance and reliability.
- Conducted routine inspections to uphold safety standards and prevent equipment failures.
- Collaborated with team members to streamline workflows, improving overall operational efficiency.
- Increased equipment reliability through consistent preventative maintenance practices and detailed recordkeeping.
- Demonstrated adaptability when faced with changing priorities or unexpected challenges without sacrificing quality or productivity levels.
- Stayed up-to-date with industry advancements, adapting new techniques into daily tasks for better results.
Education
Cummins Advanced Training - Diesel Industry
Universal Technical Institute
Exton10-2016
Skills
- Sales management
- Inventory management
- Customer relations
- Business development
- Negotiation
- Sales leadership
- Marketing
- Market analysis
- Business management
- Small business operations
- Strategic planning
- Cost analysis
- Budget development
- Retail management
- Marketing management
- Project coordination
- Sales strategy
- Contract oversight
- Staff management
- Supplier negotiation
- Expense tracking
- Business operations
- Communication skills
- Customer insights
- Digital marketing
Timeline
Owner, Retail Sales
Wojo's Tools LLC
02.2021 - Current
Lead Diesel Technician
FedEx Freight
09.2016 - 02.2021
Full Time Student
Universal Technical Institute Inc
10.2015 - 09.2016
General Technician
Mccoy's Equipment
08.2013 - 09.2015
Cummins Advanced Training - Diesel Industry
Universal Technical Institute