Summary
Overview
Work History
Education
Skills
Men's Golfing Champion
Timeline
Generic

Dustin Shaneberger

Fayetteville

Summary

Dynamic insurance professional with extensive experience working as both a carrier adjuster and independent insurance adjuster, excelling in claims investigation, estimating and property valuation. Proven track record in managing high-value claims and mentoring new adjusters. Adept at policy interpretation and delivering exceptional customer service, ensuring compliance and client satisfaction in complex situations.

Overview

19
19
years of professional experience

Work History

General Adjuster

Dineley Claims Services & FPD Solutions
12.2010 - Current
  • Handle insurance property claims including both commerical and homeowner's, including losses of any size and larger losses up to $2,500,000.
  • Handle all types of liability claims, including full investigation, recorded statement, scene investigations
  • Inside review of lability claims for property damages
  • CAT duty on multiple hurricanes
  • Appraisal work
  • Provide company presentations on time management and general process of being a productive independent insurance adjuster

Inside Insurance Adjuster

Peerless - Liberty Mutual Company
01.2010 - 11.2010
  • Handle inside commerical claims
  • Obtain competitive contractor bids
  • Train other adjusters
  • Obtain independent adjusters to provide field work and review/approve their reports/estimates.

Senior Outside Adjuster

Travelers Insurance
01.2007 - 03.2009
  • Assisted in evaluating claims to determine validity and ensure compliance with policy guidelines.
  • Collaborated with clients to gather necessary documentation for claim processing.
  • Learned and utilized industry-specific software for tracking claims and managing case files.
  • Responded to customer inquiries regarding coverage, claims status, and procedures.
  • Estimate losses up to $100,000.00
  • Mentor and train new field adjusters

Education

BBA - Business Law & Risk Management & Insurance

Temple University
Philadelphia, PA
12-2006

Skills

  • Claims investigation
  • Property valuation
  • Damage assessment
  • Policy interpretation
  • Customer Service

Men's Golfing Champion

- Winner of 2025 Men's Club Championship,

- +1 USGA Handicap 

Timeline

General Adjuster

Dineley Claims Services & FPD Solutions
12.2010 - Current

Inside Insurance Adjuster

Peerless - Liberty Mutual Company
01.2010 - 11.2010

Senior Outside Adjuster

Travelers Insurance
01.2007 - 03.2009

BBA - Business Law & Risk Management & Insurance

Temple University

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Dustin Shaneberger