Dylan Divins
Ringgold
Summary
Highly motivated and reliable with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to effectively communicate product details and adapted quickly in understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Hemporia
Clarion
09.2021 - 11.2023
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Processed credit card transactions quickly and securely.
- Described merchandise and explained use, operation and care.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Education
High School Diploma -
CCA
Harrisburg, PA06-2025
Timeline
Sales Associate
Hemporia
09.2021 - 11.2023
High School Diploma -
CCA