Dylan Dodson
Roaring Spring
Summary
Determined Money Handler with exceptional accounting and cash flow management skills, leading team members by example with systematic implementation of work environment's best practices. Creative problem solver with experience devising targeted solutions to unprecedented problems. Confident in use of diverse systems to create spreadsheets and manage transactions.
Overview
11
11
years of professional experience
2012
2012
years of post-secondary education
Work History
Customer Service/Money Handler
Roaring spring True Value
Roaring Spring
09.2024 - 08.2025
- Handled cash transactions accurately and efficiently during busy store hours.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained organized cash registers and ensured cleanliness of work area.
- Closing procedure/Money Security
Digital Designer
Copy Rite
Roaring Spring
02.2023 - 09.2023
- Created engaging digital designs for marketing campaigns and social media platforms.
- Collaborated with cross-functional teams to develop cohesive branding strategies.
- Utilized design software to produce graphics and layouts for print materials.
- Researched design trends to enhance project creativity and innovation.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Maintained organized digital files and documentation for all design projects.
Customer Service Representative
Staples
Altoona
06.2014 - 06.2019
- Assisted customers with inquiries and product information to enhance satisfaction.
- Managed and resolved customer complaints promptly and effectively.
- Processed orders and returns using company-specific software systems.
- Handled payment transactions securely while ensuring compliance with policies.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Prepared daily cash reports for management review at day's end.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
Education
Central High
Martinsburg, PaSkills
- Cash handling
- Transaction processing
- Cash register management
- Payment security
- Financial reporting
- Customer relationship management
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Creative design
Timeline
Customer Service/Money Handler
Roaring spring True Value
09.2024 - 08.2025
Digital Designer
Copy Rite
02.2023 - 09.2023
Customer Service Representative
Staples
06.2014 - 06.2019
Central High
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