Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Kelley

Philadelphia

Summary

Dynamic and dedicated professional with experience at Burger King and McDonald's, excelling in customer service and food preparation. Proven ability to train new team members and enhance guest experiences through effective problem-solving and product knowledge. Skilled in cash handling, utilizing point of sale systems, and maintaining high standards of cleanliness, ensuring optimal operational efficiency.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
12.2024 - Current
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Crew Member

Burger King
06.2023 - 06.2024
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

Parkway West Highschool
Philadelphia, PA
06-2026

Skills

  • Cooking
  • Problem-solving
  • Food preparation
  • Customer service
  • Telephone etiquette
  • Inventory restocking
  • Menu memorization
  • Product knowledge
  • Point-of-sale system
  • Supplies monitoring and restocking
  • Time management
  • Cash handling

Timeline

Crew Member

McDonald's
12.2024 - Current

Crew Member

Burger King
06.2023 - 06.2024

Parkway West Highschool

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Dylan Kelley