Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan White

Pittsburgh

Summary

Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction. Enthusiastic worker eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. High-energy Casino Dealer with a demonstrated history of cultivating game table regulars through excellent customer service. Proficient in conducting games. Skilled in quickly calculating winning bets and payouts. Skilled in managing table games and ensuring fair play, with background as a gambling dealer. Possess strong customer service skills, adept at creating enjoyable gaming experience while maintaining game integrity and speed. Known for ability to handle high-pressure situations calmly and making accurate payouts. Contributed to positive gaming environment and consistently received commendations for professionalism and reliability.

Overview

6
6
years of professional experience

Work History

Starbucks Employee/Casino Dealer

Rivers Casino Pittsburgh
08.2022 - 12.2024
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures
  • Memorized recipes for specialty coffee beverages and seasonal offerings
  • Assisted in preparing food items such as sandwiches and pastries for customers
  • Protected customers by regularly cleaning and sanitizing work areas and equipment
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience
  • Collected losing bets and paid out winnings promptly and accurately
  • Maintained enjoyable environment by entertaining and engaging players at tables
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating
  • Explained rules, took bets and delivered payouts to facilitate movement of games
  • Assisted new players with understanding game rules and procedures
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws
  • Dealt table games such as Blackjack, Baccarat, and Roulette professionally and accurately

Crew Member

Dunkin' Donuts
02.2022 - 08.2022
  • Wiped down tables and equipment, swept and refilled stock
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
  • Packed fast food products in approved containers, cups and bags
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
  • Prepared quality products while maintaining portion control and presentation within service goal times
  • Drove team success by quickly completing assigned tasks
  • Demonstrated proper food safety practices by accurately completing quality control checklist
  • Uphold high standards of productivity and quality in operations
  • Organized and restocked supplies to support operations and team productivity
  • Stocked shelves and cases with new or transferred items
  • Interacted pleasantly with guests to deliver quality customer service
  • Presented orders to guests within anticipated service times
  • Took orders from patrons and input selections into store computer system
  • Assisted patrons in making menu selections
  • Restocked supplies, removed trash and cleaned areas
  • Answered customer questions and took orders
  • Prepared products by adding tags and readying pallets for restocking
  • Verified orders and bagged items for easy transport
  • Maintained order of customer and crew member work areas
  • Assisted customers with product, promotion and policy information
  • Processed payments and bagged items for customer check out
  • Rebuilt components and systems to correct faults and achieve desired performance levels
  • Totaled bills, accepted payments and returned change
  • Updated pricing and sales signs to promote merchandise
  • Followed instructions to properly arrange merchandise items

Floral Assistant

Greensinner
08.2021 - 12.2021
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications
  • Utilized expert communication skills to collaborate with floral event manager and design bouquets, corsages and other floral pieces to meet requirements
  • Checked packaging of flowers and decorative pieces to prevent damage during transport and delivery
  • Received incoming flower deliveries and placed new stock in refrigerators
  • Packed and wrapped completed arrangements for secure delivery
  • Created floral designs incorporating current trends in color, materials and vessels
  • Designed live, cut, dried and artificial floral and foliar arrangements to fulfill customer requests
  • Day of event on site construction, set up and tear down of clients centerpieces and ceremony floral structures

Events Team Member

Bistro To Go
02.2019 - 02.2020
  • Organized materials, cleaned facilities and set up equipment to prepare for events
  • Gave guests first-rate service and support and worked to resolve concerns to mutual satisfaction
  • Worked closely with management to avoid calendar conflicts and planned for scenarios potentially impactful on event integrity
  • Completed event and kitchen work according to established standards and with high accuracy and efficiency
  • Set up and packed up event equipment, leaving area clean and tidy
  • Communicated directions to patrons for points in or outside of facility
  • Set up and tear down of weddings, corporate events and other parties
  • Food prep and construction of food displays for events

Education

GED -

Goodwill Employment Training Center
Pittsburgh, PA
04.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Equipment Maintenance
  • Cleaning and Sanitizing
  • Heavy Lifting
  • Clear Communication
  • Store Opening and Closing
  • Taking Orders
  • Drive-Thru Operations
  • Production Line Work
  • Stocking and Replenishing
  • Payment Processing
  • Workstation Setup and Breakdown
  • Kitchen Safety Standards
  • Cash Handling
  • Adaptability and Flexibility
  • Cash Drawer Operations
  • Attention to Detail
  • Multitasking and Organization
  • Time Management and Prioritization
  • Serving and Bussing
  • Dependable and Cooperative
  • Artistic Floral Design
  • Bouquets, Corsages and Displays
  • Active Listening
  • Conflict Resolution
  • Reliable & Trustworthy
  • Problem Resolution
  • Good Work Ethic
  • Friendly, Positive Attitude
  • Basic Math
  • Critical Thinking
  • Flexible Schedule
  • Game dealing
  • Attention to detail
  • Game rule explanation

Timeline

Starbucks Employee/Casino Dealer

Rivers Casino Pittsburgh
08.2022 - 12.2024

Crew Member

Dunkin' Donuts
02.2022 - 08.2022

Floral Assistant

Greensinner
08.2021 - 12.2021

Events Team Member

Bistro To Go
02.2019 - 02.2020

GED -

Goodwill Employment Training Center
Dylan White