Eboney White
Philadelphia
Summary
Aspired to contribute to organizational growth by applying customer service expertise and management capabilities in an entry-level role.
Overview
4
4
years of professional experience
Work History
Area Shift Manager
Dd’s Discounts
08.2024 - Current
- Assign and Delegate tasks
- Compile files and complete daily paperwork
- Bring in truck and monitor store productivity
- Make the schedule and adjust payroll
- Assist with customers shoppings needs and address complaints
Teller
PNC Bank
12.2023 - 08.2024
- Cash and deposit clients checks
- Processed various transactions
- Helped clients open and close accounts
- Reissued replacement debit cards
- Assisted customers with questions and concerns related to their accounts
- Maintain the accuracy and privacy of clients information
Online shopper
Walmart
Willow Grove
08.2022 - 01.2023
- Gathered and completed orders
- Sorted orders by locations
- Scan and substituted items
- Bag totes and prep carts for next business day
Education
Tooken Some Courses - Healthcare Administration
American Intercontinental University
LocationHigh School Diploma -
Germantown High
Philadelphia, PA06-2011
Skills
- Oversaw cash handling processes, including receipt, disbursement, and reconciliation of funds
- Applied extensive customer service knowledge gained over 5 years to foster positive relationships and improve service delivery
- Engaged in clear and concise communication to ensure alignment among stakeholders and team members
- Maintained an optimistic and engaging presence to enhance team morale and customer relations
- Led management initiatives for three years, fostering a collaborative and results-oriented work environment
- Established a reputation for trustworthiness and accountability in all assigned tasks
- Implemented targeted strategies to foster a results-oriented environment and support overall mission
- Coordinated scheduling, correspondence, and documentation to streamline office workflows and maintain operational effectiveness
LANGUAGES
English
AWARDS
Honor Society
Timeline
Area Shift Manager
Dd’s Discounts
08.2024 - Current
Teller
PNC Bank
12.2023 - 08.2024
Online shopper
Walmart
08.2022 - 01.2023
Tooken Some Courses - Healthcare Administration
American Intercontinental University
High School Diploma -
Germantown High