Ebony Branch
Philadelphia
Summary
Dedicated Behavioral Health Technician with experience at Bretti Dinovi & Associates, skilled in crisis handling and patient observation. Successfully implemented individualized treatment plans and documented client progress, enhancing therapeutic outcomes. Proficient in de-escalation strategies, fostering positive behavior in clients with developmental disabilities. Committed to improving mental health support through active listening and tailored interventions.
Overview
7
7
years of professional experience
Work History
Behavioral Health Technician
ACS
08.2025 - Current
- Supported patient care by monitoring behavioral patterns and reporting significant changes to clinical staff.
- Assisted in the implementation of individualized treatment plans under supervision of licensed professionals.
- Documented patient progress and behaviors accurately in electronic health records to ensure clear communication.
- Engaged patients in therapeutic activities to promote social skills and emotional regulation.
Behavioral Health Technician
Bretti Dinovi & Associates
10.2018 - 03.2025
- Supported clients in developing self-help skills such as dressing, toileting, eating independently.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Attended workshops and seminars related to Autism Spectrum Disorder and ABA best practices.
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
- Monitored client's progress towards identified goals through data collection and analysis.
Assistant Manager
Shoppers World
09.2018 - 03.2020
- Led team initiatives to enhance operational efficiency and streamline processes.
- Developed training programs for new staff, improving onboarding experience and retention rates.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed performance metrics to identify trends and drive strategic improvements in service delivery.
Education
Associate of Science -
Temple University
Philadelphia, PA05.2016
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Client transportation
- Mental health support
- Crisis handling
- Patient observation
- Case documentation
Timeline
Behavioral Health Technician
ACS
08.2025 - Current
Behavioral Health Technician
Bretti Dinovi & Associates
10.2018 - 03.2025
Assistant Manager
Shoppers World
09.2018 - 03.2020
Associate of Science -
Temple University